Principal Software Engineer

Principal EngineerIf you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place. As a Principal Engineer at JPMorgan Chase on the Core AI Infrastructure Platform team, you will design and promote the shared ecosystem that unifies our training and inference pipelines across hybrid-cloud and Neo-cloud environments. If you thrive on solving deep infrastructure challenges, establishing resilient SRE standards, and building foundational tech stack that enables thousands of engineers to safely and efficiently deploy cutting-edge AI models into production, this is your opportunity to shape the future of AI infrastructure at scale.Job responsibilitiesArchitect and design solutions to enhance the reliability and scalability of AI/ML platforms and applications to accommodate fast-growing demandBuild and enhance reusable platform services, APIs, SDKs, agents, skills, and libraries that standardize how application teams consume model hosting, inference, and AI/ML managed servicesPartner with AI infrastructure training, inference, and architecture teams to implement AI Foundation Services capabilities that unblock AI use cases, supporting delivery from technical design through build, launch, and early operational supportOwn and evolve non-functional requirements and build/enhance tooling for observability, resilience, security controls, infrastructure management, and cost optimizationEstablish and enforce standards and reference architectures for reliability, observability, automation, and operational readiness across servicesPartner with product and platform engineering teams to define and meet service reliability targets, including performance, availability, and recoverabilityParticipate in on-call rotations, debug and resolve complex production issues; identify systemic gaps and drive durable remediationMentor and guide engineers; raise the bar on engineering quality, documentation, and operational rigorRequired qualifications, capabilities, and skillsFormal training or certification on software engineering concepts and 10+ years applied experienceStrong hands-on coding experience in Python with experience delivering production-grade servicesDemonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and securityStrong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practicesHands-on practical experience with system design, automated testing, debugging, and operational stability for production softwareExperience implementing observability, logging, metrics, alerts, Service Level Objectives, incident response practices, and root-cause analysis for services in productionWorking knowledge of software application development and technical processes, with depth in one or more areas such as cloud platforms, artificial intelligence, machine learning platforms, distributed systems, or infrastructure engineeringAbility to break down technical requirements into executable engineering tasks, manage dependencies, and deliver against milestones in partnership with product and application teamsStrong written and verbal communication skills, with the ability to explain technical decisions, trade-offs, issues, and risks to engineering teams and stakeholdersPreferred qualifications, capabilities, and skillsProven skills in managing AI infrastructure on cloud platforms including deployment, scaling, monitoring, and optimizing machine learning workloadsExperience building reusable "golden path" assets such as templates, reference implementations, SDKs, automated tests, onboarding guides, and deployment patternsExperience developing generative AI applications/AI agents and/or implementing AI-assisted operations with appropriate guardrails