Technical Support Specialist

Overview Akkodis is seeking a Technical Support Specialist for a 6+ contract position with a client located in Phoenix, AZ. Pay Range: $25/hr - $30/hr (The rate may vary based on experience, education, geographic location, and other factors.) Position Responsibilities Provide technical assistance via phone, email, and in-person requests. Troubleshoot and resolve issues related to VMware, Windows, Linux, and basic scripting. Document, track, and monitor incidents to ensure timely resolution. Collaborate with team members to identify recurring issues and recommend improvements. Follow established procedures and guidelines to perform job functions. Maintain a high level of customer service and professionalism. Qualifications Associate’s degree in a related field preferred. 0–2 years of experience in technical support or a related area. Familiarity with commonly used IT concepts, practices, and procedures. VMware administration Windows and Linux system administration Basic scripting (e.g., PowerShell, Bash) Customer service and support experience Additional Information Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Benefits may vary by location and employment type. Paid leave and holiday pay are available where applicable, in accordance with federal, state, or local laws. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit The Company will consider qualified applicants with arrest and conviction records by federal, state, and local laws and/or security clearance requirements, including, as applicable, the California Fair Chance Act and related ordinances. #J-18808-Ljbffr