IT Technician

Temporary IT Technician

We are seeking a Temporary IT Technician to provide hands-on support for desktop hardware, IT assets, and end-user technology. This role is responsible for troubleshooting hardware and software issues, managing IT equipment inventory, supporting desktop deployments, and assisting with technology projects.

Schedule: Monday–Friday, 8:00 AM–5:00 PM Location: Oklahoma City, OK

Key Responsibilities

• Monitor IT systems and respond to service requests and incident tickets.
• Manage IT assets, including tracking inventory, identifying missing equipment, and maintaining accurate records.
• Monitor inventory levels of desktops, laptops, peripherals, and accessories to ensure availability.
• Receive, prepare, package, and ship IT equipment to designated locations.
• Track equipment shipments and provide status updates as needed.
• Troubleshoot hardware issues and coordinate repairs or warranty service when necessary.
• Prepare outdated equipment for recycling or disposal according to established procedures.
• Support the full lifecycle of desktop and laptop equipment, including deployment, replacement, and retirement.
• Perform desktop and laptop imaging for new or replacement devices.
• Create, update, route, and close support tickets using a ticketing system.
• Diagnose and resolve end-user hardware and software issues or escalate as appropriate.
• Assist with technology-related infrastructure and facility projects.
• Support other IT teams with field and technical projects as needed.
• Perform routine administrative and documentation tasks.
• Maintain regular attendance and complete additional duties as assigned.

Qualifications

• 1–3 years of IT support, desktop support, or help desk experience preferred.
• Working knowledge of desktop and laptop hardware, Windows operating systems, and Microsoft Office applications.
• Familiarity with IP networking concepts and basic networking principles.
• Experience with computer imaging and hardware deployment.
• Understanding of ticketing systems such as ServiceNow or similar platforms.
• Experience with inventory management and IT asset tracking.
• Proficiency with Microsoft Excel and other reporting tools.
• Ability to identify, troubleshoot, and resolve hardware-related issues.
• Strong communication, organization, and customer service skills.
• Ability to work independently and collaboratively in a team environment.
• Valid driver's license required.

Preferred Qualifications

• Experience with Windows Server and Linux operating systems.
• Familiarity with Cisco networking equipment.
• Knowledge of virtualization technologies.
• Experience with event monitoring and system logging tools.
• Exposure to Power BI or other reporting platforms is a plus.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!