Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 1999 after spending eight years as a State Farm Claims Adjuster, a role that gave me a deep understanding of insurance, customer service, and what it truly takes to guide people through lifes unexpected moments. Today, our team includes six full-time members, and together weve created a positive, energetic environment where teamwork and drive go hand-in-hand. Im a graduate of the University of Colorado Denver, a long-time foster for the Humane Society, and an avid skier who loves the outdoors and everything about the Colorado lifestyle.

We offer three weeks of PTO for full-time employees, Breakfast Fridays, quarterly team events, a Simple IRA, and health benefits all designed to create a balanced and enjoyable workplace. Our culture is truly work-hard, play-hard, with a focus on positivity, collaboration, and keeping the energy high. Were looking for someone who is friendly, motivated and reliable. Someone whos hungry, coachable, and eager to grow into a long-term career not just a job.

If you thrive in a driven, upbeat environment and love the idea of building something meaningful with a tight-knit team, this could be the perfect place for you.

ROLE DESCRIPTION:
Pamela Buckland - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.