Receptionist - Bilingual

Receptionist - Bilingual

Guadalupe Credit Union is seeking a friendly, detail-oriented Bilingual Receptionist to join our team! In this role, you will be the first point of contact for members and visitors, both in person and by phone, creating a welcoming experience while supporting our mission of helping members thrive financially.

Location: On-site in Santa Fe, NM

Schedule: Varies MonFri 8:30AM to 7:30PM

Status: Full-Time (40 hours/week)

Starting Pay: $21.00/hour

GCU offers a comprehensive benefits package to support your overall well-being.

Key Responsibilities:

• Greet and assist members and visitors in person and by phone.
• Accurately handle basic financial transactions and member requests.
• Answer questions and provide information about products, services, and branch resources.
• Direct calls and visitors to the appropriate staff or department.

Preferred Experience:

• Previous customer service experience in a call center or financial institution, experience with multi-line phone systems.

Bilingual in Spanish and English is required, including the ability to understand and speak fluently.

Physical Requirements: This position involves extended periods of sitting and computer work, regular verbal communication and active listening with members by phone and electronically, and occasional walking, standing, bending, and lifting items up to 15 pounds.

Additional Info: After your application is reviewed, you may receive an email invitation to complete a short skills assessment. A computer is required to complete the assessment. If you don't have access to one, please contact us at View phone number on click.appcast.io or View phone number on click.appcast.io to schedule a time at one of our branches.