Asistente Administrativo - Digitador por Campaña CTS
Stefanini Group
Asistente Administrativo - Digitador por Campaña CTS
¡En Stefanini seguimos creciendo y queremos que seas parte de nuestro equipo!
En Stefanini somos más de 30,000 genios, conectados desde 41 países, haciendo lo que nos apasiona y co-creando un futuro mejor.
Actualmente nos encontramos en la búsqueda de un Asistente Administrativo - Digitador
Principales funciones
- Revisar y gestionar diariamente los correos recibidos en los buzones asignados.
- Identificar y clasificar las solicitudes relacionadas con CTS.
- Ejecutar macros y procesos establecidos para la atención de solicitudes.
- Derivar correos que no correspondan al proceso CTS.
- Validar que la información recibida esté completa.
- Realizar seguimiento a solicitudes observadas o pendientes.
- Experiencia de 6 meses a 1 año en Back Office, operaciones bancarias, procesamiento de datos o funciones administrativas.
- Deseable experiencia en productos financieros, CTS o procesos masivos.
- Manejo de aplicativos o plataformas de gestión de operaciones (de preferencia PPAweb).
- Manejo de Excel a nivel intermedio.
- Capacidad para trabajar con alto volumen de información.
- Atención al detalle, organización y análisis.
- Orientación al cumplimiento de objetivos y SLA.
- Disponibilidad para trabajo remoto.
2. Procesamiento de pagos / Abonos CTS
- Registrar y procesar solicitudes de abono CTS en las plataformas de Interbank.
- Manejar aplicativos como PPAweb.
- Ingresar y validar información proporcionada por las empresas.
- Verificar el estado de las solicitudes y actualizar los controles operativos.
- Atender observaciones e incidencias relacionadas con las operaciones.
- Cumplir con los tiempos de atención establecidos.
3. Apertura de cuentas CTS
- Atender correos para la creación de nuevas cuentas CTS.
- Revisar la información necesaria para la apertura.
- Registrar las solicitudes en el aplicativo correspondiente.
- Ejecutar la apertura de cuentas según los procedimientos de Interbank.
- Enviar la confirmación de la creación de cuentas.
- Realizar seguimiento a solicitudes con observaciones.
Perfil del puesto
- Nombre del puesto:
- Analista de Operaciones
- Campaña CTS – Interbank
- Nivel de experiencia:
- 6 meses – 1 año
- Técnico o egresado universitario
- Conocimientos técnicos:
- Procesamiento de operaciones, PPAweb, Excel (nivel intermedio).
Competencias
- Orientación al cliente
- Análisis y resolución de problemas
- Trabajo en equipo
- Organización y planificación
- Orientación a resultados
- Atención al detalle
Creer para co-crear
¿Buscas un lugar donde tus ideas brillen?
Con más de 38 años y una presencia global, en Stefanini transformamos el mañana juntos. Aquí, cada acción cuenta y cada idea puede marcar la diferencia. Únete a un equipo que valora la innovación, el respeto y el compromiso.
Si eres una persona disruptiva, te mantienes en aprendizaje continuo y la innovación está en tu ADN, entonces somos lo que buscas. ¡Ven y construyamos juntos un futuro mejor!
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