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Asistente Administrativo - Digitador por Campaña CTS

Stefanini Group

Asistente Administrativo - Digitador por Campaña CTS

¡En Stefanini seguimos creciendo y queremos que seas parte de nuestro equipo!

En Stefanini somos más de 30,000 genios, conectados desde 41 países, haciendo lo que nos apasiona y co-creando un futuro mejor.

Actualmente nos encontramos en la búsqueda de un Asistente Administrativo - Digitador

Principales funciones

  • Revisar y gestionar diariamente los correos recibidos en los buzones asignados.
  • Identificar y clasificar las solicitudes relacionadas con CTS.
  • Ejecutar macros y procesos establecidos para la atención de solicitudes.
  • Derivar correos que no correspondan al proceso CTS.
  • Validar que la información recibida esté completa.
  • Realizar seguimiento a solicitudes observadas o pendientes.
  • Experiencia de 6 meses a 1 año en Back Office, operaciones bancarias, procesamiento de datos o funciones administrativas.
  • Deseable experiencia en productos financieros, CTS o procesos masivos.
  • Manejo de aplicativos o plataformas de gestión de operaciones (de preferencia PPAweb).
  • Manejo de Excel a nivel intermedio.
  • Capacidad para trabajar con alto volumen de información.
  • Atención al detalle, organización y análisis.
  • Orientación al cumplimiento de objetivos y SLA.
  • Disponibilidad para trabajo remoto.

2. Procesamiento de pagos / Abonos CTS

  • Registrar y procesar solicitudes de abono CTS en las plataformas de Interbank.
  • Manejar aplicativos como PPAweb.
  • Ingresar y validar información proporcionada por las empresas.
  • Verificar el estado de las solicitudes y actualizar los controles operativos.
  • Atender observaciones e incidencias relacionadas con las operaciones.
  • Cumplir con los tiempos de atención establecidos.

3. Apertura de cuentas CTS

  • Atender correos para la creación de nuevas cuentas CTS.
  • Revisar la información necesaria para la apertura.
  • Registrar las solicitudes en el aplicativo correspondiente.
  • Ejecutar la apertura de cuentas según los procedimientos de Interbank.
  • Enviar la confirmación de la creación de cuentas.
  • Realizar seguimiento a solicitudes con observaciones.

Perfil del puesto

  • Nombre del puesto:
  • Analista de Operaciones
  • Campaña CTS – Interbank
  • Nivel de experiencia:
  • 6 meses – 1 año
  • Técnico o egresado universitario
  • Conocimientos técnicos:
  • Procesamiento de operaciones, PPAweb, Excel (nivel intermedio).

Competencias

  • Orientación al cliente
  • Análisis y resolución de problemas
  • Trabajo en equipo
  • Organización y planificación
  • Orientación a resultados
  • Atención al detalle

Creer para co-crear

¿Buscas un lugar donde tus ideas brillen?

Con más de 38 años y una presencia global, en Stefanini transformamos el mañana juntos. Aquí, cada acción cuenta y cada idea puede marcar la diferencia. Únete a un equipo que valora la innovación, el respeto y el compromiso.

Si eres una persona disruptiva, te mantienes en aprendizaje continuo y la innovación está en tu ADN, entonces somos lo que buscas. ¡Ven y construyamos juntos un futuro mejor!

#J-18808-Ljbffr

Vacancy posted 14 hours ago
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