Shift Leader
$18 - $22 per hourPotomac Hospitality Group
Shift Leader Front of House
Rubys Southern Comfort Kitchen is seeking experienced Shift Leaders with a genuine passion for hospitality and a proven track record of leading teams in high-volume service environments. This is not an entry-level role. We are looking for people who have been on the floor, understand the pace, and know how to lead through it.
We also want leaders who bring something to the table. Your ideas, your creativity, your way of building team culture all of that is welcome here. We want Shift Leaders who invest in their crew, notice what a team member needs before they have to ask, and take real ownership of their shift. This role has room to grow for the right person.
A great Shift Leader at Rubys moves with purpose, communicates with clarity, and brings the kind of warmth and professionalism that makes guests want to come back. You are the culture protector on every shift.
Rubys is built on the idea that Southern hospitality is not a transaction it is a relationship. The Cousin Experience is our standard: every guest walks in and feels welcomed, remembered, and cared for. The Shift Leader is the person who holds that standard when it is busy, when it is hard, and when no one is watching.
Our four Core Values are not suggestions. They are the job:
- Generous Spirit You give warmth before guests have to ask for it
- Cultural Integrity You understand what Rubys means to this community and you protect it
- Vibe Curator You read the energy in the room and lead accordingly
- Always Ready You are prepared, present, and composed under pressure
We also want leaders who pour into their crew. That means noticing who needs coaching, who is ready for more responsibility, and who needs encouragement to get there. Rubys is a place where people grow and a great Shift Leader is a big part of why.
Compensation and Schedule
Hourly, $18.00 $22.00 based on experience
Performance incentives tied to shift sales targets and check average growth when the team sells well, you benefit directly
Tips earned in addition to hourly rate strong service and upselling directly increase your take-home
Full-time and part-time schedules available; mix of days, evenings, weekends, and holidays Clear path to General Manager for the right candidate
Physical Requirements This role requires the ability to stand for extended periods, move efficiently through a high-volume dining and service area, and remain composed and professional during peak service rushes. Rubys is a fast-paced environment and this role operates at the center of it.
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