Visual Specialist

Overview The Visual Specialist position leads the visual efforts in the store (maintenance, merchandising and merchandise processing) conveying our organized brand clearly to our customers. This position understands sales goals and is accountable for partnering with the store team to reach these goals while understanding the direct impact visual presentation has on the sales success of the store. Responsibilities Leads and executes consistent daily product maintenance routines in the store Directs, leads and executes the setup of campaigns in support of all marketing initiatives and product presentation according to Merchandising Department direction Executes all new product introductions from a visual presentation perspective and ensures that they are placed per direction in a timely manner Leads the P.A.C.E program for processing merchandise (late evenings and early mornings) according to guidelines including overseeing how products are received on a truck, processed and merchandised Partners with the Operations Manager and Inventory Specialists to maintain and educate the staff on stockroom organization Trains all staff members on the guidelines for and importance of daily routine maintenance, merchandising guidelines and merchandise processing Ensures visual presentation in the store is reflective of our brand which includes straightening, down stocking, signage accuracy, prop samples and dusting/cleaning Remains informed and involved in all areas of visual presentation (maintenance, merchandise processing and merchandising) through daily communication with all specialists working in the store Actively works to improve product knowledge and shares information with customers and the store team Provides regular feedback to the General Manager and Store Managers specifically related to training, follow up and coaching opportunities during a daily touch base meeting Demonstrates a strong understanding of and actively supports inventory accuracy Checks email at least two times per shift and ensures staff is also committed to timely communication Drives initiatives, motivates and inspires enthusiastic and productive behavior, with the goal of providing exceptional service to our customers and meeting or exceeding company goals and objectives Engages with customers to solve their organizational challenges Is accountable for achieving sales goals in partnership with the store team Benefits Rewarding pay to recognize the value you bring to the team Competitive health, dental, and vision plans to keep you and your loved ones well 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity Unique "1equals3" website for easy access to your benefits information and company updates Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best Additional Benefits for Full‑time Associates Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs) Parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes Discounts on merchandise, custom spaces, and services, gift cards, and pet insurance (because fur‑babies matter) Service awards and retirement gifts, celebrated contributions, and recognition of exceptional daily contributions Employee Resource and Affinity Groups, community giving opportunities, and cultural heritage celebrations We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act. The Container Store promotes a smoke‑free, drug‑free environment. #J-18808-Ljbffr