Hotel Housekeeper

Description

Do you love transforming spaces into spotlessly clean sanctuaries? We're hiring a professional housekeeper to help us ensure our hotel guests have a wonderful stay with us. You'll perform basic cleaning duties like making beds, washing sheets, mopping, dusting, and ironing; you'll also restock supplies and make sure restrooms and common areas are clean and orderly. Job seekers should be personable, organized, and enjoy working on a team.

Responsibilities

CORE WORK ACTIVITIES
• Respond promptly to requests from guests and other departments
• Fill the cart with supplies and transport the cart to the assigned area
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
• Replace guest amenities and supplies in rooms
• Replace dirty linens and terry with clean items
• Clean bathrooms
• Remove trash, dirty linen, and room service items
• Check that all appliances are present in the room and in working order
• Straighten desk items, furniture, and appliances
• Dust, polish, and remove marks from walls and furnishings
• Follow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials
• Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation
• Speak with others using clear and professional language
• Support team to reach common goals
• Ensure adherence to quality expectations and standards
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Stand, sit, or walk for an extended period of time
• Attention to customer service with a professional and pleasant personality
• Available to work a flexible schedule, including evenings, weekends, and holidays
• Perform other reasonable job duties as requested by the Supervisors
• Mop, vacuum, make beds, change sheets, do laundry, stock rooms, and do other cleaning duties as assigned
• Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies
• Document rooms cleaned, and report lost and found items and any damage or repairs needed
• Respond to general inquiries from guests
• Perform cleaning duties and arrange guest rooms to our hotel's standard before guests arrive

Qualifications

• Good understanding of cleaning techniques and products
• Must have graduated high school or received an equivalent certification
• Hard worker with strong time management, organizational, and communication skills
• At least 1 year of experience as a professional housekeeper preferred