Revenue Cycle Specialist

Revenue Cycle Specialist

Location: Norristown, PA Schedule: Full-time | 37.5 hours/week Monday through Friday 9 am 5 pm.

About Central Behavioral Health

Central Behavioral Health is a nonprofit organization that has proudly served the Montgomery County community for over 75 years. We provide outpatient and community-based behavioral health services for individuals of all ages, empowering people to overcome behavioral health challenges and lead fulfilling, healthy lives.

Our commitment to compassionate, accessible, and high-quality care is reflected in the work of our dedicated team. At Central, employees play an essential role in supporting individuals on their recovery journey while contributing to a collaborative, mission-driven organization that values compassion, integrity, respect, collaboration, accessibility, and excellence.

About the Revenue Cycle Specialist Role

Central Behavioral Health is seeking a detail-oriented Revenue Cycle Specialist with healthcare billing experience to join our Revenue Cycle Department. This position supports the day-to-day billing and revenue cycle functions that help ensure accurate client accounts and timely reimbursement for services.

The ideal candidate has hands-on experience with medical billing, insurance eligibility and benefits, payment posting, client accounts, authorizations, or other healthcare revenue cycle functions. This is a great opportunity for someone who enjoys working with the details behind healthcare billing, identifying and resolving account issues, and working collaboratively to keep the revenue cycle moving.

Behavioral health billing experience is a plus, but not required. This position focuses on healthcare billing and revenue cycle functions rather than medical coding.

Benefits & Perks

Health & Wellness

• Medical, Dental, and Vision Insurance
• No-Cost Life Insurance
• Short-Term and Long-Term Disability
• Expanded Employee Assistance Program (EAP)
• Identity Theft Protection
• Travel Assistance Services

Financial Security

• 401K Retirement Plan
• Ancillary Voluntary Benefits
• Public Student Loan Forgiveness Program (PSLF) Eligible Employer
• Employee Discount Programs

Time Off & Flexibility

• Starts at 27 days of PTO annually (vacation & sick time): pro-rated based on hire date
• 7 Paid Holidays + Up to 2 Floating Holidays
• Additional days awarded with tenure

Professional Growth

• Tuition Reimbursement
• Ongoing Professional Development
• Employee Referral Bonus Program

Eligibility requirements may apply

Responsibilities

• Perform insurance eligibility verification and benefit checks.
• Review new client registrations and insurance information for completeness and accuracy.
• Process and post client and payer payments within the billing system.
• Process cash receipts and deposits accurately and in a timely manner.
• Support billing and revenue cycle workflows to promote accurate and timely reimbursement.
• Identify insurance, registration, authorization, payment, and documentation issues that may impact billing.
• Conduct intake scrubs to ensure required documentation, consents, and signatures have been obtained.
• Maintain county authorization information, including MHX numbers and related documentation.
• Generate and distribute client invoices and statements.
• Assist with client account inquiries and payment-related questions.
• Monitor account and data quality and assist with resolving discrepancies.
• Collaborate with clinical, intake, and billing staff to resolve account and revenue cycle concerns.
• Serve as a departmental superuser for the Electronic Health Record (EHR) and billing software systems.
• Provide basic user support and troubleshooting assistance to staff.
• Assist with training and onboarding staff on EHR and billing system workflows.
• Participate in department meetings and process improvement initiatives.

Qualifications

Education & Experience

• High school diploma or equivalent.
• Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or a related field is a plus; relevant hands-on healthcare billing experience is highly valued.
• Previous experience in healthcare billing, medical billing, revenue cycle, patient accounts, or related healthcare financial operations strongly preferred.
• Experience with one or more of the following preferred:
• Insurance eligibility and benefit verification
• Payment posting
• Patient/client accounts
• Healthcare authorizations
• Claims or reimbursement support
• Healthcare registration or intake
• Behavioral health billing or revenue cycle experience is a plus.
• Familiarity with Electronic Health Record (EHR), practice management, or healthcare billing systems preferred.

Skills

• Excellent attention to detail, organizational skills, and time management abilities.
• Strong problem-solving and analytical skills.
• Strong computer and data-entry skills.
• Strong customer service skills.
• Effective written and verbal communication skills.
• Ability to work both independently and as part of a team.
• Ability to manage multiple priorities and deadlines.
• Ability to learn and navigate healthcare billing and software systems.
• Commitment to accuracy and continuous process improvement.

Clearances

In accordance with state regulations, all prospective new employees/contractors must provide originals for photocopying of the following before starting: All clearances must be within 3 years of hire date.

• PA Criminal Background Check
• PA Child Abuse Clearance
• DHS FBI Fingerprint Background Check

Apply Now

Central Behavioral Health is an Equal Opportunity Employer and Care Provider.

Central Behavioral Health