Customer Support Supply Chain Manager

Customer Support Supply Chain Manager Company: Boeing Distribution, Inc. Boeing Global Services, Distribution Business, is looking for a dynamic Customer Support Supply Chain Manager to join our Order Fulfillment team in Hialeah, FL, Chandler, AZ, Enfield, CT, O Fallon, MO, or Wichita, KS. Position Responsibilities: Leading direct employees responsible for order fulfillment, order management and ensuring the Distribution Services supply chain value stream is executing and fulfilling customer commitments globally. Responsible for managing team performance via Key Performance Indicators (KPI) and customer satisfaction metrics. This role requires significant operational interface with customers on order management & recoveries, as well as all the Supply Chain functional teams; Planning, Procurement, Distribution and Warehousing other functions, and customers to enable optimized supply chain value stream performance. Minimal travel may be required to support customer engagements such as business reviews or customer site visits. To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Basic Qualifications (Required Skills and Experience) Candidates must have at least one year of experience in leadership role (team leader, temp manager, large scale cross functional project/program management, or format manager experience) OR have completed the Boeing internal course “Exploring Leadership.” 10 + years of experience in customer support for aerospace or other complex industry. Experience managing complex customer programs Ability to tailor messages to internal and external customers and across multiple levels of the customer’s organization. Ability to work in a fast-paced environment and manage competing priorities. Excellent communication skills, both written and verbal. Proficient knowledge in all Microsoft Office (Excel, Word, PowerPoint) applications. This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Preferred Qualifications (Desired Skills and Experience) Bachelor’s Degree – Business Administration or Engineering or Related Field of Study or equivalent work experience. 2+ years of supervisory experience or team lead experience Demonstrated leadership, communication and problem-solving skills. Experienced in managing a team, leading people. Knowledge of techniques to help identify a customer’s organization, capabilities, practices, support resources, preferences, problems, and other constraints to provide effective product support and technical issue resolution. Skills and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources. Knowledge of Boeing’s organizations, processes, program plans, policies and procedures, and products required to effectively perform functional responsibilities of the occupation. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies. Conflict of Interest: Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process. Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $95,000.00 - $135,000.00 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish) This site is for current Boeing Subsidiary Employees. If you are not a current Boeing Subsidiary Employee, you should not apply at this site. Please navigate to jobs.Boeing.com to apply to open positions for external applicants. If you are a direct Boeing employee please navigate to "Find Jobs" in Workday. Boeing is committed to protecting, connecting and exploring our world and beyond, safely and sustainably. 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