Shift Manager

Shift Manager

Part-Time or Full-Time | Flexible 4–5 Days/Week | Benefits + Growth Opportunities

Lead a Team, Build Your Skills, and Make a Difference

We’re looking for an energetic, dependable leader to join our team as a Shift Manager at Firehouse Subs.

This role is all about leading your crew during shifts, ensuring smooth operations, and delivering outstanding guest experiences — all while developing your leadership skills and working toward career growth within our brand.

What You’ll Do

• Lead and support team members to deliver fast, friendly, and accurate service
• Ensure food quality, safety, cleanliness, and brand standards are consistently met
• Train, motivate, and coach team members for peak performance
• Manage shift scheduling, task delegation, and labor control
• Handle guest concerns with professionalism and care
• Assist with inventory management, ordering, and waste reduction
• Support sales initiatives, upselling, and community outreach

Position Details

• Workweek: 4–5 days per week (part-time or full-time hours)
• Typical Shift: 6–10 hours, flexible scheduling
• Job Type: Part-time or Full-Time | Hourly | Non-Exempt
• Reports To: Assistant General Manager / General Manager

What We’re Looking For

• Prior restaurant leadership experience (Shift Lead, Supervisor, or similar)
• Strong communication, leadership, and problem-solving skills
• Ability to thrive in a fast-paced environment
• Knowledge of food safety and sanitation (SERV Safe preferred, or ability to obtain)
• Flexibility to work evenings, weekends, and holidays
• Ability to stand for long periods and lift up to 50 lbs

Benefits

• Meal Discount: 25% off the entire menu plus opportunity to earn a higher discount (up to 100% off)
• Paid Training & Ongoing Development
• Paid Sick Time
• Growth Path: Opportunity to advance into Assistant Manager and beyond
• Supportive & Fun Team Environment
• Health Benefits: medical, dental, and vision insurance may be available to eligible employees, subject to plan terms and conditions

Grow With Us

At Firehouse Subs, we’re more than just subs — we’re about supporting our communities, growing our people, and building future leaders. If you’re ready to step into leadership and grow your career in the restaurant industry, apply today to join us as a Shift Manager.

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.