Sales Associate

Job Description

Job Description

Now Hiring Baseball Sales Associate in Zebulon, NC

On behalf of our client, Noor Workforce Solutions is currently seeking a reliable and motivated Baseball Sales Associate to join our clients’ team in Zebulon, NC. This is a part-time, seasonal, game day opportunity that will run from May-August 2026.

The ideal candidate is enthusiastic and customer-oriented. In this role, you will be responsible for operating in the following game day roles:

• Box Office Rep

• Box Office/ Team Store Float

• Team Store Rep

• Fan Services Rep

• Parking Staff Rep

Key Responsibilities and Essential Functions

• Sell and distribute tickets, merchandise, and parking for baseball games at designated loc

• Assist customers in selecting ticket options, explaining pricing, promotions, and seating availability.

• Process digital payment transactions accurately and efficiently.

• Address customer inquiries and resolve any issues in a professional manner. • Stay updated on stadium policies, special events, and promotions to assist customers effectively.

• Follow all company guidelines and security procedures related to sales and handling sensitive customer information.

• Other duties as assigned.

Required Qualifications

• Previous experience in customer service, sales, or cashier roles is a plus.

• Strong communication and interpersonal skills.

• Ability to work efficiently in a fast-paced environment and handle large crowds. • Basic math skills and proficiency in handling cash and electronic transactions. • Availability to work flexible hours, including evenings, weekends, and holidays, as required by the game schedule.

• Passion for baseball and enthusiasm for providing a great fan experience.

Preferred Qualifications

• Previous retail, tickets, operations experience.

• Experience working in a sports or entertainment setting.

Pay & Schedule

• Schedule [Zebulon Baseball home games, including evenings, weekends, and holidays.

• Shift length: 4-5 hours

• Hours are entirely event driven. This requires absolute availability for all home games, which include evenings, weekends, and holidays. Shifts typically begin 60- 90 minutes before the game and may extend through the end of the game. Flexibility for special events, rain delays, or double-headers is required.

• Pay rate: $10/hour

• Pay frequency: Weekly

• Overtime: May be available based on client needs

Physical Requirements

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit and/or at a workstation for extended periods (typically 4 hours per shift) while maintaining focus and customer service

readiness.

• Must be able to perform frequent repetitive motions, including typing on a computer keyboard, operating a point-of-sale (POS) system or

ticketing software, and handling cash/credit cards.

• Requires manual dexterity to organize tickets and operate office

equipment (printers, scanners).

• May occasionally require the ability to stand, bend, or reach to

retrieve ticket stock, supplies, or to assist at a will-call window.

• Must be able to lift or carry light boxes of supplies or ticket stock, typically under 25 pounds.

• This position works primarily indoors and outdoors depending on the day. The space can be confined and may have high customer

traffic, especially leading up to game time.

• Must work proficiently on a computer for the entire shift. Adherence to strict financial handling procedures, data privacy rules (for customer information), and ticket sales policies is mandatory.

• The work environment is transactional, public-facing, and can become fast-paced and high-pressure during sales peaks. Interaction with a high volume of customers, some of whom may be frustrated or in a hurry, is a constant condition.

Equal Employment Opportunity Policy

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.