Healthcare Scheduler
Banner Health
- # Healthcare SchedulerApply: Banner Health Clinic Neurology (6553 E Baywood Ave, Suite 212): Full time: Posted Today: R4454801**Primary City/State:**Mesa, Arizona**Department Name:**C/P-BDMC Neuro-Clinic**Work Shift:**Day**Job Category:**Marketing and CommunicationsHealth care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you. We are seeking candidates who are motivated and enthusiastic to be part of a dynamic team of Health Schedulers. Within this position you will be responsible for answering inbound calls, scheduling, rescheduling and canceling patient appointments as required. Answering patients' questions regarding basic medical questions and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures as well as confirming patient appointments. You must be able to communicate well with our patients and provide extraordinary customer service. There is room for growth and this role offers great stability.To be successful as a scheduler, you should be helpful and courteous when answering telephone calls and using multiple scheduling systems. Ultimately, an exceptional scheduler should be able to build and maintain a good rapport with physicians and staff. Hours 8:30-5 Monday-FridayLocation: 6553 E Baywood Ave Suite 212 Mesa, AZAt Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.POSITION SUMMARY This position is responsible for scheduling across the system for physicians, medical facilities and medical practices by coordinating all aspects of scheduling including, but not limiting to, facility resources, physicians, authorizations, insurance verification, benefits and setting payment expectations to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures and company facilities, this position provides accurate and timely information to create an experience that is easy, empathetic and differentiated in the marketplace. CORE FUNCTIONS 1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it. 2. Effectively schedules appointments, tests and/or procedures leveraging various electronic medical record / scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative schedule solutions in the event patient’s preference is not available, while adhering to procedures and protocols and ensuring patient safety. 3. Obtains patient demographics, insurance information and necessary documents required to secure authorizations, referrals, or other data as determined by various facilities and insurance carriers. Responsible for obtaining and properly documenting all necessary and accurate data during the intake/registration process. Acquires and documents pertinent patient medical information in accordance with procedural guidelines. 4. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. This position answers questions as necessary within guidelines and protocols. Refers questions to medical offices as appropriate. Ensures patient has “no surprises” at point of service by setting payment expectations, as well as, providing estimated payment detail where applicable. 5. Effectively communicates and builds impactful relationships through written, digital and verbal channels with patients, facilities, providers and other clinical colleagues to ensure an easy, empathetic, solution-orientated patient experience, included but not limited to phone, chat, email, electronic medical record messaging and other digital channels. Anticipates patient and provider needs and responds accordingly. 6. Solicits, labels, stores and manages scanned documents and orders received from physician offices in the document imaging software system. Ensures that all appropriate documents are received prior to appointments and ensures that orders are compliant with each facility’s policy. 7. Where applicable, collects pre-payments and verifies insurance coverage to ensure “no surprises” and enable patient ease. 8. Services inbound and outbound customer and staff communications for all facilities in the states in which they operate. Works with various departments and staff to provide accurate managed care information. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with minimum of 1 or more years of customer service or related experience in a healthcare setting, such as medical office/clinic or hospital scheduling. Other acceptable experience includes lab, medical transcription, medical assistant or receptionist in a medical setting or other equivalent experience. Demonstrated ability to provide essential customer service and knowledge in a high paced inbound contact center environment Ability to use technology tools to research and obtain accurate information to respond to customer inquiries via incoming calls, emails and/or instant messaging/chat avenues while maintaining a professional solutions and service-oriented demeanor at all times. Effective ability to build customer loyalty through positive customer interactions and provide an easy experience. Demonstrated ability to utilize computer and typing skills. Excellent interpersonal and communication skills to maintain a positive and helpful attitude with customers, providers and clinic operations. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have the ability to acquire and utilize a sound knowledge of the company’s customer information systems. Must possess excellent organizational and time management skills. Accurate and efficient keyboarding skills, the ability to work effectively with common office software are required. Requires effective teamwork skills and the ability to meet deadlines and productivity standards. PREFERRED QUALIFICATIONSExperience in an in-bound call center or scheduler in a practice management environment preferred. Knowledge of payor contract terms and processes preferred. Some level of familiarity with medical terminology strongly preferred. Knowledge of payor contract terms and processes is preferred. Additional related education and/or experience preferred.
- J-18808-Ljbffr Banner Health
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Healthcare Scheduler in Brooklyn, NY vacancy
- ...Job Summary and Responsibilities As our Surgery Scheduler, you will be a critical orchestrator of complex operational logistics, ensuring... ...1-3 years Two years of work experience in a medical office or healthcare environment where knowledge of medical terminology, insurance...SuggestedWork experience placementWork at office
CommonSpirit Health
Brooklyn, NY3 days ago $20 - $27.5 per hour
...their families – all under one roof.Our centers are more than healthcare facilities. They are vibrant community hubs where participants... ...Compton, CA 90221\\*\\*****Responsibilities:*** **Coordinate and Schedule Participant Appointments** – Manage and confirm medical,...SuggestedHourly payWork at officeMonday to FridaymyPlace Health
Brooklyn, NY1 day ago- ...Staff Scheduler Physician Affiliate Group of New York, P.C. for The Division of Correctional Health Services of New York City Health... ...for education. Knowledge of scheduling systems utilized by healthcare facilities. Excellent clerical, communication and...SuggestedFull timeTemporary workWork at officeImmediate startRelocationFlexible hours
Physician Affiliate Group of New York
Astoria, NY4 days ago - Precision Healthcare Specialists LLC is seeking a highly organized Surgical Scheduler to join our Colorectal specialty team. The role coordinates and schedules surgical procedures for colorectal patients, ensuring all information, authorizations, and pre-operative requirements...Suggested
$20 - $27.5 per hour
...their families - all under one roof.Our centers are more than healthcare facilities. They are vibrant community hubs where participants... ...Compton, CA 90221\\*\\*****Responsibilities:*** **Coordinate and Schedule Participant Appointments** - Manage and confirm medical,...SuggestedHourly payWork at officeMonday to Friday- ...Coordinator will be responsible for utilizing clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders. The... ...what drives us - our mission is to improve the lives of our healthcare partners and their patients. Our actions speak louder than...Full timeTemporary workWork at officeImmediate start
- A leading healthcare provider located in Kentucky is seeking a detail-oriented Scheduler. The role includes coordinating patient appointments, maintaining the scheduling system, and ensuring compliance with healthcare regulations. The ideal candidate will possess strong...
- ## Scheduler - Home HealthApply: Monroe - LA: Full time: Posted Today: JR-138444At Elara Caring, we have a unique opportunity to play... ...by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in...Full timeWork at office
- ...Collaborative Environment : Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care.... ...the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you. Competitive...Full timeTemporary workWork at officeMonday to FridayFlexible hours
- # Patient Scheduler - Perioperative ServicesLitchfield, MN 55355## OverviewSalary Range$18.20 - $26.48 HourlyPosition TypeFull TimeJob... ...nurses, surgeons, surgical techs, industry partners and other healthcare professionals to enhance patient care and ensure compliance with...Work at officeShift work
- ...in sectors including aviation, transportation, transit, water, healthcare, energy, education, government, commercial, life sciences, and... ...serve at this Role:**Consertus is looking for an experienced Scheduler for an **onsite** project in Nashville, TN. As part of a...Full timeFor contractorsWorldwide
- Job Title: Scheduler Location: Ohio Job Type: Full-Time / Part-Time About Us [Your Company Name] is a leading healthcare provider dedicated to offering exceptional services to our patients and their families. We are committed to providing a supportive and efficient environment...Full timePart timeWork at office
$18.25 - $26 per hour
Glendale Place Nursing & Rehab A Caring Place Healthcare Group Facility Pay Rate: $18.25-$26/hour Caring Place Healthcare Group is seeking a highly organized and dependable Scheduler to coordinate staffing for our nursing team. In this role, you’ll play a critical part...Full timeTemporary workWork at officeShift work- Job Description - Comprehensive Scheduler I, Patient Access - Temple Faculty Practice (264370) Comprehensive Scheduler I, Patient Access... ...School Diploma or Equivalent Required Bachelor's Degree in a Healthcare related program Preferred Experience 1 year experience working...
- Description Precision Healthcare Specialists is seeking a highly organized and detail-oriented Surgical Scheduler to join our Colorectal specialty team. The Surgical Scheduler will be responsible for coordinating and scheduling surgical procedures for our colorectal patients...Work at office
- Job Category : Healthcare/ Skilled Nursing Requisition Number : SCHED002649 Posted : September 1, 2026 Full-Time On-site Locations... ...respectful, and meaningful interactions every day. Now hiring a Scheduler with administrative experience to join our team!...Full timeWork experience placementWork at officeImmediate startShift workAfternoon shift
- Scheduler (QMA / CNA) Majestic Care of Middletown is looking for a Scheduler (QMA / CNA) to join our team's mission and believe in our... ...Through the hearts of our Care Team Members, we provide excellent healthcare to those we serve. Our Core Values... L - Listening E -...Daily paidCasual workAll shiftsFlexible hoursWeekend work
- ## Nursing Staff SchedulerApply: Dixon Healthcare Center: Full time: Posted Today: R-0000122209**Job Address:**135 Reichart AvenueWintersville... ...of Companies,** is currently recruiting for a **Nursing Staff Scheduler** to join our team.**PURPOSE/BELIEF STATEMENT:**The Nursing...Full timeWork at officeFlexible hours
- Requirements include a high school diploma, 2+ years of healthcare scheduling experience (CNA a plus), strong communication and organizational skills, and proficiency with Microsoft Office. This full-time role offers comprehensive benefits and a supportive team culture....Full timeWork at office
- ...part of Cascades Verdae, is seeking an Administrative Assistant/Scheduler to manage staffing for Skilled Nursing and Assisted Living.... ...facility operations. A Bachelor's degree is preferred; 1+ year in healthcare scheduling is desirable; strong organization and communication...Shift work
- Description JOB TITLE: CNA SCHEDULER JOB CODE: 10 DEPARTMENT: ADMINISTRATIVE FLSA STATUS: NON-EXEMPT REPORTS TO: DIRECTOR OF NURSING JOB... ...evenings and holidays WORK ENVIRONMENT: Clinical Caraday Healthcare provides equal employment opportunities (EEO) to all employees...Afternoon shift
- Prime Healthcare Saint Francis Hospital in Evanston, IL is seeking a Centralized Scheduler for the Medical Imaging department. The role schedules and registers patients for imaging studies, coordinates with departments, and ensures accurate demographics and insurance authorizations...Full timeMonday to Friday
- Owenton Healthcare and Rehabilitation is seeking a CNA Scheduler! As a CNA Scheduler, you will play a vital role in assisting with the scheduling of our Nursing Department staff. Under the supervision of the Director of Nursing, you will work closely with nursing supervisors...Work at officeLocal area
- ...customer service while assisting patients with registration, scheduling, insurance verification, and payment collection. Greet and register... ...abilities. Ability to multitask in a fast-paced healthcare environment. Professional, courteous, and patient-focused attitude...Work at officeShift work
- Rosemount Care Center in Portsmouth, OH is seeking a Staffing Coordinator to manage and coordinate staff schedules across all shifts, ensuring adequate coverage and compliance with labor regulations. This role collaborates with nursing supervisors and HR to handle absences...All shifts
- ...value-based care. BENEFITS Comprehensive benefit options include medical, dental and vision, 401K and PTO. ABOUT THE CALL CENTER SCHEDULER Upperline Health is looking for a professional and engaging Call Center Scheduler to answer a high volume of incoming phone calls...Full timeTemporary workImmediate start
Upperline Health
Brooklyn, NY4 days ago - ...in people’s lives and your own? If so, this could be the perfect opportunity for you. Apply now. This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for...Full timeContract workWork at officeShift work
- ...creating, maintaining, and ensuring accuracy of all BCC provider schedules. You will provide outreach to clients with a primary focus on... ...High school diploma Two (2) years of office experience in the healthcare field required. Proficiency with computer technology required....Full timeWork at officeAfternoon shift
$25 per hour
Nursing Scheduler at Plymouth Rehabilitation & Health Care Center! We are seeking an experienced and detail-oriented Nursing Scheduler to join our team at Plymouth Rehabilitation & Health Care Center, a 162-bed skilled nursing facility. As part of our commitment to providing...Hourly payWeekly pay- ...strive to hire excellent people at Concordia - and keep them as well! Concordia Visiting Nurses is looking for a dedicated Clinical Scheduler to join our busy home health office located in Cabot, PA. As a Clinical Scheduler you will collaborate with our clinical field...Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Healthcare Scheduler. Be the first to apply!
Related searches
- front desk scheduler Brooklyn, NY
- medical scheduler no experience Brooklyn, NY
- clinic scheduler Brooklyn, NY
- scheduler full time Brooklyn, NY
- planner scheduler Brooklyn, NY
- surgical scheduler Brooklyn, NY
- program scheduler Brooklyn, NY
- customer service scheduler Brooklyn, NY
- surgery scheduler Brooklyn, NY
- senior scheduler Brooklyn, NY