Dispatcher, Commercial HVAC

Overview

We are looking for a reliable and experienced Dispatcher to schedule and dispatch HVAC Technician team members to various locations.

Pay: 35.00 - 40.00/hr. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members (

ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

Responsibilities

• Establish and maintain effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.

• Schedule and dispatch resources, which may be team members, crews, and teams to appropriate locations according to customer requests, specifications, or needs, using telephones and email.

• Ensure timely and efficient movement of team members according to work orders and/or resource schedules.

• Oversee all communications within specifically assigned area(s).

• Record and maintain files and records of dispatch information including temporary employee time and schedules.

• Confer with ABM supervisors and team members to address questions, problems, and requests for temporary coverage.

• Compile statistics and reports on work progress.

• Other duties as assigned.

Qualifications

Required Qualifications:

• Must be 18 years of age or older.

• No high school diploma, GED, or college degree required.

Preferred Qualifications:

• Bilingual in English and Spanish.

• One (1) year of prior multi-line reception experience or dispatching experience.

• Prior experience scheduling and dispatching 50 plus employees.

REQNUMBER: 161798

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.