Retort Operator - Quality Utility 2nd shift

Job DescriptionJob DescriptionThe Quality Utility supports the QA/QC department at NaturPak's Innovation Facility by providing flexible coverage across quality functions wherever it is needed. This role is essential to keeping NaturPak's food safety and quality programs running smoothly — assisting QC Technicians, performing in-process checks, and ensuring every production line stays in compliance with GMP, HACCP, and food safety standards.KEY RESPONSIBILITIESFloat across production lines and QC stations to provide quality coverage wherever needed throughout the shiftPull product samples and perform basic in-process quality checks: weight, pH, temperature, texture, and visual inspectionAssist QC Technicians with in-line monitoring tasks during high-volume runs or when additional coverage is requiredConduct label verification checks to ensure finished packaging meets approved specificationsMonitor and record Critical Control Point (CCP) measurements and pre-requisite program parameters as directedIdentify non-conforming product, initiate hold procedures, and notify QA Supervisor immediatelyPerform pre-operational and post-operational sanitation inspections as assignedSupport verification activities such as thermometer calibrations, scale checks, and environmental swabsComplete all quality records, inspection logs, and traceability documentation accurately and in real timeMaintain a clean and organized work area in all quality stations and the QC lab at all timesFollow all GMP, food safety, HACCP, OSHA, and NaturPak safety policies throughout every shiftWORK ENVIRONMENTWork is performed at NaturPak's Innovation Facility at 4260 Capitol Circle, Janesville, WI. This is a high-volume pet food manufacturing facility operating under USDA/FDA oversight. The Quality Utility works across multiple production lines and quality stations throughout the shift. The environment includes varying temperatures, wet surfaces, industrial equipment noise, and food processing odors. Full compliance with NaturPak's GMP, food safety, HACCP, and OSHA programs is mandatory at all times. QUALIFICATIONSRequiredHigh school diploma or GED equivalentMinimum 1 year of experience in food manufacturing, quality control, or a GMP-regulated environmentBasic understanding of GMP, food safety, and quality inspection practicesStrong attention to detail and ability to maintain accurate recordsAbility to read and follow written SOPs, quality plans, and work instructionsReliable attendance; ability to work assigned shifts including evenings, weekends, and overtimePreferredPrior experience in a QC Technician, quality utility, or lab support role in food or pet food manufacturingFamiliarity with HACCP principles and Critical Control PointsExperience performing basic quality tests (pH, temperature, weight, sensory)Bilingual (English/Spanish) a plusPHYSICAL REQUIREMENTSMust be able to stand and walk for extended periods throughout the shift on a production floorAbility to lift, push, and pull up to 40 lbs regularlyAbility to work in varying temperature zones including warm processing and cold storage areasMust be able to move quickly between production areas as quality coverage needs ariseMust be able to wear required PPE: hair/beard net, safety shoes, gloves, apron, and hearing protection 2nd shift