Inside Sales Representative

Account Manager, Government Services

The Account Manager, Government Services position is within the Toxicology Business Unit. This role focuses on retaining and growing mid-sized accounts while understanding market trends and government budget cycles.

Responsibilities:

• Increase customer revenue through effective cross and upselling of products and services in an assigned region via outbound calls and emails.
• Develop relationships with mid-sized customers through quarterly business reviews and proactive outreach.
• Create a Territory Action Plan that includes sales targets, focus areas, customer needs, and anticipated trends.
• Analyze accounts to identify sales potential, understand sales cycles, budgets, and funding.
• Monitor account performance, address gaps in product adoption, and introduce new products effectively.
• Maintain accurate sales forecasts and pipeline information in Salesforce.com.
• Develop relationships with customer personnel and identify key purchasing decision makers.
• Collaborate with other departments to deliver customer solutions.
• Coordinate customer requests for contracts and renewals with the Contracts Team.

Education Qualification:

• Bachelor's degree or equivalent combination of education and work experience.

Required Skills:

• Preferred knowledge of the toxicology industry.
• Strong written, verbal, and interpersonal communication skills.
• Self-starter, confident, and skilled in prospecting in large account environments; government account experience preferred.
• Ability to work independently and as a team player to achieve sales revenue objectives.
• Competitive, results-oriented attitude with a strong work ethic and high level of integrity.

Physical Requirements:

• Work is performed in an office environment with prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers for typing, writing, and handling documents.
• Ability to communicate clearly in person, over the phone, and via electronic means.
• Occasional standing, walking, and reaching during meetings or presentations.
• Ability to lift and carry materials such as laptops, marketing collateral, or product samples (typically up to 20 lbs).
• Visual acuity to read documents, view computer screens, and interpret data.
• Travel requirements may involve driving or flying to client locations (if applicable).

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable. Payrange: $20/hr to $25/hr