Human Resources Assistant

Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. The Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high-quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society."

POSITION SUMMARY

The Human Resources Assistant provides administrative and operational support across Human Resources, with an emphasis on responsive customer service, accurate recordkeeping, benefits support, and efficient HR processes. This position serves as a first point of contact for routine employee questions, assists with personnel transactions and onboarding, maintains confidential employee records, supports benefits and may provide administrative support for employee relations, protected leave, and recruiting under the direction of HR leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Human Resources Operations
• Serve as the first point of contact for Human Resource visitors, phone calls, and shared HR inbox inquiries.
• Process and track personnel actions, including employee status changes, transfers, promotions, salary adjustments, and separations, with appropriate review and approval
• Assist with onboarding documentation, new employee paperwork, and employment record management.
• Maintain accurate and confidential personnel files, electronic records, and document retention systems in accordance with institutional policies and legal requirements.
• File, scan, index, retrieve, and archive Human Resources documents and ensure records are stored in the appropriate employee or departmental files.
• Maintain and update HR forms, templates, process documents, and website content.
• Support annual audits, accreditation activities, compliance reporting, and data or document requests.

Benefits and Leave Support
• Assist employees with routine benefits questions, enrollment materials, and benefit-related forms.
• Process and track benefit enrollments, qualifying life event changes, and supporting documentation in HR and benefit systems.
• Assist with benefits recordkeeping, reconciliation, employee communications, and coordination with benefit vendors as assigned.
• Provide administrative support for protected leave and accommodation processes, including distributing standard forms, tracking documentation and deadlines, and maintaining confidential records.

Employee Relations
• Receive routine employee questions and workplace concerns, provide general process information
• Provide administrative support for employee relations matters, including scheduling meetings, organizing documentation, and maintaining confidential records.
• Assist with preparing standard correspondence, forms, and documentation related to employee relations processes as directed by HR leadership.
• Support exit interview scheduling and documentation
• Support employee engagement, recognition, and retention activities

Organizational Development and Training
• Assist with organizational development initiatives designed to improve employee effectiveness and workplace culture.
• Support supervisor and employee training programs related to performance management, workplace conduct, policy compliance, and employee relations best practices.
• Assist with distributing training, development, and HR resources to employees and supervisors and respond to routine questions regarding available resources.

Administrative Support
• Order office supplies and maintain departmental inventory.
• Coordinate departmental administrative functions and office operations.
• Schedule meetings, training sessions, and other departmental activities.
• Prepare routine correspondence, reports, spreadsheets and other HR materials
• Support departmental logistics, recordkeeping, and special projects as assigned.

REQUIRED SKILLS AND ABILITIES
• Exceptional organizational, planning, and time-management skills
• Sense of urgency and the ability to adapt to changing situations
• Ability to travel to campuses to provide HR presence when necessary
• Excellent communication skills in both one-on-one and group settings
• Ability to maintain strict confidentiality

EDUCATION AND EXPERIENCE
• Bachelor's Degree in Human Resources or related field
• 1+ years of experience preferred
• High attention to details

**Will be subject to a criminal background check.