Floor Supervisor

Floor Supervisor

At The Apothecarium and TerrAscend, we are on a mission to shape the future of the cannabis industry by creating leading marijuana-based therapies for patients and developing premium products for legalized adult recreational use. We are one of the largest and fastest growing multi-state, vertically integrated cannabis operators in North America. We're on a roll and are just getting started!

Our next full-time Floor Supervisor will provide compassionate, friendly, and professional customer services to our patients. Floor Supervisors assist our patients and caregivers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.

To Be Blunt, you will be challenged to work tactically to service our patients with care and efficiency while also serving as a Leader on Duty (LOD). One minute you will be opening the store and prepping staff for the first few customers. The next minute you will be training a new employee on our POS system and Ecommerce platform. And the next minute assisting a patient with a difficult question around product usage. Regardless of the task, it's critical you have strong situational awareness and EQ as you'll work within a diverse team in the organization.

This position will be on-site in our Parkville, MD dispensary. Our hours of operation are 9am - 9pm 7 days per week. This role will require availability during nights, weekends, and some holidays.

We value diverse skillsets, talents, and experiences. To be successful in this role we know you'll need:

• Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
• At least one (1) year of customer service, retail, or related experience preferred
• Cannabis experience a plus
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• At least one (1) year of supervisory or leadership experience

Physical Requirements:

• Able to push, pull, lift, or move a minimum of 50 lbs.
• Capable of sitting, standing, kneeling, bending, squatting, and/or walking for extended periods of time
• Able to handle cash or card transactions with patients using an electronic processing system

Benefits:

• Employee Discount (all employees eligible)
• Paid Time Off
• Health, vision, and dental insurance (with telehealth option)
• 401k with 4% company matching (100% vested immediately)
• Employee Assistance Program
• Paid Parental Leave
• Life Insurance
• Short & Long Term Disability