Library Specialist

Job Description Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. Are you someone who wants to help students achieve their educational and professional dreams? RCC seeks applicants for our Library Specialist position at our Warsaw campus. This is a 29-hour per week, part-time staff position without benefits. The anticipated hourly pay rate will be $15.00 – $21.00 per hour, commensurate with experience. The incumbent will need to work a late shift until 8:00 p.m. on Tuesdays as well as occasional Saturdays. Reporting to the Coordinator of Learning Resources, this position will provide circulation and basic reference services to students, faculty and community patrons. High-quality customer service is essential for success in this position. Responsibilities Delivering friendly and effective customer service to all library patrons, including students, faculty, community members, and college staff. Maintaining a high degree of professionalism during interpersonal communications. Using the Alma Library Management System to perform circulation duties, including creating new patron accounts and checking in/out library materials. Assisting students, faculty, and staff with the creation of RCC ID Cards. Using SharePoint to make and modify study room reservations. Assisting library patrons with the use of computers and software applications, including word processing software, web browsers, and online forms. Assisting library patrons with the use of copiers, printers, and scanners. Communicating library policies and guidelines to library patrons. Using electronic and print information sources to answer basic reference questions. Troubleshooting library technology to find solutions to technology problems. Assisting the Circulation Manager and the Acquisitions Manager with circulation and acquisitions-related duties, including shelving and organizing library materials, creating displays, and other duties as assigned. Assisting with Interlibrary Loan as needed. Assisting with the overdue notification and billing process as needed. Opening and closing the library on time. Accurately following library procedures, library policies, and library guidelines. Maintaining familiarity with the library’s print and electronic collection, the library website, and the library’s online research guides. Participating in library-related trainings and professional development. Working a flexible schedule, including evenings and weekends as needed. Other duties as assigned. Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. Qualifications Experience delivering high-quality customer service. Experience communicating effectively verbally and in writing. Experience using a variety of computer applications and software. Experience performing work duties accurately and in a timely manner. Experience carrying out both independent and collaborative work duties. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: call DARS at View phone number on click.appcast.io, or DBVI at View phone number on click.appcast.io. Additional Considerations Operation of a State Vehicle: Yes Supervises Employees: No Required Travel: Occasional travel to other campus locations may be required. #J-18808-Ljbffr