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Bilingual CX Escalations Specialist (English/Spanish)

Pandora

Pandora is seeking a Customer Experience Escalations Representative in Columbia, Maryland. This bilingual role focuses on handling escalated customer issues, ensuring resolutions that align with Pandora's standards. The ideal candidate has robust customer service experience, exceptional communication skills in both English and Spanish, and a problem-solving mindset. Comprehensive benefits include medical insurance, a 401(k) plan with a generous employer match, tuition reimbursement, and ample vacation time. Join us in delivering exceptional customer experiences! #J-18808-Ljbffr Pandora

Vacancy posted 4 days ago
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