Solutions Consultant - Material Handling
Total Industries
Solutions Consultant
You will serve as a solutions consultant as you prospect your assigned sales territory for new material handling customers and solutions. As a consultant, you will conduct customer equipment needs analysis, provide proposals, equipment demos and outstanding customer service. You'll have access to subject matter experts for commercial products, warehouse racking, doors and automation and other products within our overall solutions portfolio. You'll partner with Service Operations leaders and Sales Coordinators to ensure your customers continue to give high marks for service excellence because of our responsiveness, transparency, follow-through, and accountability. You'll also have access to our Toyota Sales Professional Certification training. It's a given that you'll always operate with the highest level of integrity and demonstrate excellent written and verbal communication skills.
The following reflects the essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time.
- Source and provide the best material handling solutions for new and existing customers.
- Maintain a minimum market share (ITA) of 20% in assigned counties.
- Maintain a minimum market awareness of 30% for new lift truck sales.
- Strive for professionalism, observing and complying with all Company regulations and policies.
- Represent the Company loyally, faithfully, with honesty and integrity.
- Sell the products and services within established Company prices and policies.
- Maintain accurate and current customer profiles on all accounts.
- Keep customer database current for each account in their territory.
- Achieve annual sales volumes and gross profit goals each year.
Required
- 4-year degree or equivalent combination of education and work experience.
- 2+ years progressive experience working in a Material Handling, industrial equipment or related B2B product sales environment.
- 3-5 years cold calling/prospecting experience.
- 3-5 years CRM experience.
- Ability to communicate effectively with employees, vendors, and customers.
- Ability to speak, read and write English.
- Ability to work under pressure, shift priorities in a changing environment, be self-directed, and use good business judgment.
- Intermediate computer skills in MS Word, Excel, Outlook, and Internet Explorer
- Clear DMV record and ability to drive.
Physical Environment
- Position operates remotely with access to the local branch, which is a professional office environment.
- Position requires visiting and walking around customer sites including being outside in the elements and in a warehouse with varying temperatures.
- 2-3 days per week will be spent driving a company vehicle and visiting customer sites to perform inspections.
- 2-3 days per week will be spent seated at a desk, working at a computer terminal to input data, handle phone calls, and exchange texts.
- Computers are used as a telephone, messenger, and work tool, so expect to wear a headset and use both a keyboard and mouse frequently through the day.
- Regularly sit, stand, and walk for long and short distances.
- Hear with or without correction to be able to interpret and receive information and directions.
- Communicate, verbally and in written form, on a regular basis to describe and explain detailed, important, and accurate instructions internally and directly with customers.
- Occasionally lift and/or move material up to 25lbs.
- Noise level varies based upon customer sites visited.
The policy of RJMS Corporation is to hire, train, and promote all persons in all job groups in accordance with law, without regard to race, color, religion, sex, sexual orientation, age, marital or military status, national origin, gender identity, the presence of any sensory, mental, or physical disability, genetic information, or any other status or characteristic protected by local, state, or federal law.
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