Sr. Sample Processing Technician

OBJECTIVES/PURPOSE

Responsible for all Sample Processing job skills, including, preparing plasma units for freezing, preparing samples of plasma for testing, and preparing plasma units and samples for shipment. This position is responsible for performing job functions in two primary work areas, and will either perform Phlebotomy or Medical History job skills, in addition to performing Sample Processing job skills.

All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day activities. Employees must also maintain complete and accurate records, in accordance with cGMP.

ACCOUNTABILITIES

• Committed to meet customer service expectations (10%)

  • Greet donors as they enter and exit the donor floor.

  • Answer phones within reasonable timeframe.

  • Maintain orderly filing system, purging records as needed.

• Perform all required duties in the area of Sample Processing (including, but not limited to): (60%)

• Prepare units for frozen storage.

• Collect and store samples from plasma units for testing.

• Perform routine maintenance on the freezer including monitoring freezer and refrigerator temperatures and removing ice buildup.

• Prepare frozen plasma units and samples for shipping following established protocol.

• Organize plasma boxes/documents for scheduled shipments and assist in loading shipments.

• Manage supplies, assist management team with inventory control procedures, break down empty cartons and assist with proper disposal.

• May perform duties in the area of Phlebotomy (including, but not limited to): (20%)

• Perform venipuncture of donors and programming of plasmapheresis machine.

• Monitor donors during donation process and manage donor reactions.

• Perform all duties required for the setup, verification, operation, and trouble-shooting of plasmapheresis equipment per SOP, within scope of training. Also, maintain and calibrate equipment.

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

• Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).

• Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.

• Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate rec ords.

• Ability to multi-task and work as a team player.

Leadership

• Integrity

• Fairness

• Honesty

• Perseverance

• Putting the patient at the center

• Building trust with society

• Reinforcing our reputation

• Developing the business

Decision-making and Autonomy

• Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal)

• Refers to management team for escalated donor/employee concerns (internal)

Interaction

• Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)

• Attend staff meetings and other team meetings as required.

• Good verbal communication and customer service skills.

Innovation

• Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.

Complexity

• Production environment requiring the ability to walk and stand for the entire work shift.

• Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.

• Requires frequent lifting up to 26 lbs. and occasional lifting of materials 32 lbs. – 50 lbs.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS

Essential: High School Diploma or equivalent required

Desired: Experience in a laboratory, hospital, or other regulated environment is a plus

ADDITIONAL INFORMATION (Add any information legally required for your country here)

• FLSA Classification (US) - Non-Exempt

• Other duties and responsibilities as assigned.

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

U.S. Starting Hourly Wage:

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. 

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. 

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Worker Type

Worker Sub-Type

Time Type

Job Exempt