Technical Writer

Technical Writer


Job Location: Hudson, United States


Contract type: Undeterminated Contract


Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world's leading brands.

Check out Our brand video to learn more about us!

About the role

In this role, you will play a key part in creating and managing high-quality medical device documentation, supporting both digital and print labeling deliverables. Working closely with cross-functional teams, you will transform complex technical and clinical information into clear, user-friendly content that helps healthcare professionals and patients use products safely and effectively.

Key Responsibilities

• Collaborate with technical writers and content strategists to implement complex content strategies, ensuring consistent, harmonized, and compliant content quality while managing version control and implementation requirements.
• Write clear and concise Instructions for Use (IFUs) for medical devices and applications, following content guidelines and collaborating with cross-functional teams to ensure user understanding.
• Support the development and implementation of content strategies and best practices to improve consistency, content reuse, single sourcing, and topic-based authoring.
• Maintain and apply style guides, taxonomies, and glossaries to ensure consistent terminology and voice across digital and print deliverables.
• Communicate effectively with cross-functional stakeholders and teams to build alignment and consensus.
• Support migration initiatives to a Component Content Management System (CCMS).
• Provide editorial expertise and recommendations to optimize structured authoring processes and content reuse.
• Manage content development activities and governance processes.
• Support schema validation and publication testing activities.
• Drive process improvements and efficiencies, including the implementation of AI-powered applications within a regulated environment.

Requirements

Educational Background

• Bachelor's degree in English, Journalism, Technical Writing, Content Strategy, Library Science, or a related field, or equivalent professional experience.

Professional Experience

• Proven expertise in technical writing using structured authoring methodologies, particularly XML, DITA, and Component Content Management Systems (CCMS).
• Experience with oxygen Web Author and Componize CCMS is highly desirable.
• Experience participating in iterative design processes.
• Experience working within regulated and clinical environments is preferred.
• Knowledge of user experience (UX) design principles and processes.
• Medical writing experience is preferred.
• Medical industry experience, particularly in cardiology, is highly desirable.
• Strong understanding of quality assurance (QA) risk assessment methodologies and human factors (HF) testing processes.

Job Specific & Knowledge

• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail.
• Collaborative and team-oriented working style.
• Pragmatic approach to achieving business and project objectives.
• Strong research, organizational, and learning capabilities.
• Solid understanding of structured authoring, content models, and content reuse strategies.
• Forward-thinking mindset with the ability to drive effective business solutions.
• Commitment to developing and improving best practices and processes.
• Understanding of healthcare professional and patient user experiences.

IT Skills

• Proficiency with Microsoft Office applications.
• Experience using CRM systems.
• Technical proficiency with XML authoring tools.

Languages

• Fluent English.
• Additional customer-facing language(s) considered an asset.

Benefits

Acolad offers a comprehensive benefits package. New employees are eligible to receive benefits on the first day of the month after their start date. Highlights of the program include:

♥Medical, Dental, Vision, Life Insurance, Short-Term Disability, Health Savings and Flexible Spending Account options.

♥Many other voluntary options to choose from: Voluntary Life Insurance, Long-Term Disability, Buy-Up Short-Term Disability, Identity Theft, Legal Insurance and Critical Illness Insurance.

♥401(k) plan with 50% match on 12% employee contribution - providing an employer contribution of up to 6%.

In addition to the benefits package, Acolad also offers the following time off:

♥Starting with 15 days of paid time off annually, with ability to move to 28 days within five years of tenure.

♥Nine paid holidays per year.

The base salary considered for this position would be between $75,000 to $85,000 per year. This position is eligible for variable compensation in addition to the base salary.


Applications for this role will close on November 30th, 2026.

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms-gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation-enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.