Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has been serving the community for over 11 years, with two locations in Fountain and Colorado Springs, CO. We have a dedicated team of nine professionals who believe in a work hard/play hard mentality. We set high standards for ourselves and have fun reaching our goals together. If you are a disciplined team player who truly cares about people, we can train the rest.

With a background in Exercise Science, our agency owner is actively involved in the local sports community, coaching across multiple sports fields. We take pride in supporting local schools, churches, and non-profits. Our team enjoys a supportive and energetic environment, along with great benefits, including a 401k plan, group life insurance, paid time off, sick leave, and early closings at 4:00 PM on Fridays.

ROLE DESCRIPTION:
Kreg Kell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.