Tier 2 IT Help Desk - ServiceNow & Lab
$60k - $65kTexas Health Institute
Texas Health Institute, located in Austin, Texas, is looking for a Technical IT Support Specialist, Associate to provide Tier 2 IT support to end-users. This role requires effective communication and problem-solving skills to resolve technical issues through various channels. The ideal candidate will possess a relevant degree or work experience, and have knowledge of both PC and Mac operating systems. A strong understanding of IT service management and ServiceNow is a plus. An excellent benefits package and competitive salary ranging from $60,000 to $65,000 annually are offered. #J-18808-Ljbffr Texas Health Institute
$60k - $65k
DHL Holdings Corp is seeking a Technical IT Support Specialist in Austin, Texas, to provide Tier 2 IT support to end-users. The role involves troubleshooting technical issues, documenting incidents in a ticketing system, and supporting computing environments. The ideal...Servicenow$60k - $65k
...more. With over 2,400 employees dedicated... ...The Technical IT Support... ...responsible for providing Tier 2 IT support to... ...the Service Desk according to... ...investigations in the NIH ServiceNow tracking system... ...in a lab/scientific environment... ...training to help drive success, with...ServicenowTemporary workWork experience placementRemote workFlexible hours$68k - $80k
...Specialist, Senior provides advanced IT support for Windows and Apple... ...walk-up, phone calls, or ServiceNow support tickets. The support... ...the following tasks: Provide tier 2 and tier 3 hardware and software... ..., providing training to help drive success, with access to...ServicenowTemporary workFlexible hours- The IT Manager at inKind is responsible for building... ..., SaaS tooling, and help desk support. As the company... ...IT support roles, with 1-2+ years in a people or project... ...Management, Zendesk, ServiceNow, or similar Experience... ...is covered, with higher tier healthcare coverage available...ServicenowTemporary workWork at officeRemote work
$35 - $40 per hour
...more exclusive features. Years of Experience: 2 years of experience Education Requirements: Bachelor's degree in IT, Computer Science, or related discipline... ...Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform...SuggestedFull timeFor contractorsRemote work- ...and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture... ...process of selecting, deploying, and managing IT solutions tailored to their specific... ...Education/Experience/Certifications ~2+ years experience in IT related study or...Full timeWork at officeLocal areaImmediate start
- Cybersecurity Analyst - Tier 2 (3rd shift) Maveris is an IT and cybersecurity services company committed to helping organizations create secure digital... ...ticketing systems like ServiceNow. Excellent analytical and... ...projects, head over to Maveris Labs. Want a more behind‑the‑...ServicenowPermanent employmentFull timeWork experience placementNight shift
$68k - $80k
...seeks a Senior Technical Support Specialist to provide advanced IT support for Windows and Apple systems in a research and enterprise... ...and 10 years of IT experience, including working knowledge of ServiceNow and scientific equipment support. The role offers a competitive...Servicenow- ...preparing Austin youth to attend and excel at top universities. The IT Helpdesk Technician works with the Technology Services Team to... ...Candidates must have a GED or a high school diploma A minimum of 2 years of technical support experience is preferred, along with some...Work at office
$55k - $65k
...based on your skills and experience — talk with your recruiter to learn more. Base pay range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to take your IT support skills to the next level? This isn’t just password resets and...Full timeWork at officeFlexible hours3 days per week1 day per week$2,000 per month
...for search, security, and observability help organizations deliver on the promise of AI... ...always on the search for amazing people. The IT Team consists of people who have real... ...-hosted solutions such as G‑Suite, Okta, ServiceNow, Slack, and Atlassian Experience with network...ServicenowWork at officeLocal areaRemote workFlexible hours- IT Support Specialist - Austin (5 days onsite) Temporary (could be 1 to 3 month Contract... ...Support & Troubleshooting Provide Tier 1 and Tier 2 technical support for hardware, software... .... Experience Minimum of 1 year of Help Desk, IT Support, Technical Support, or related...Contract workTemporary workWork at officeRemote work
- New American Funding is seeking a motivated Tier 1 Help Desk Technician in Santa Ana, CA. This on-site role provides first-level technical support, handles service requests, and troubleshoots hardware and software issues. The ideal candidate should have customer support...
$52k
...Posting Title: Service Desk Tech Analyst II ---- Hiring... ...to advanced level IT support for endpoint devices... ...environments. Responsibilites Tier II Technical Support... ...resolution within ServiceNow or equivalent ITSM platform... ...6 Guadalupe Street, UTA 2.206, Austin, Texas 7870...ServicenowFor contractorsWork at officeImmediate start- Overview We are seeking a skilled IT Manager to join our IT team in Austin, TX. The ideal... ...‑on while also managing a small team of help desk technicians and junior administrators.... ...plans. Collaboration and Support Provide Tier 2/3 support for IT‑related issues,...Full timeWork experience placementFlexible hours
$29 per hour
Overview Title : Help Desk Technician - Tier 1 Location : On-site role Santa Ana, CA Schedule : 9am-6pm... ...communicative, and eager to grow their IT skills in a fast-paced Responsibilities... ...technical problems and **escalate** to Tier 2 or other teams when necessary....Work experience placementInternshipRemote work$70k
...provides specialized Tier 1 and Tier 2 technical support for... ...beyond standard campus help desk support - the technician... ...SRE workstations and lab environments.... ...experience. 2+ years of IT support or systems administration... .../ticketing systems (ServiceNow, Jira, or equivalent)....ServicenowFull timeWork at officeMonday to FridayFlexible hoursShift workNight shift$78.07k - $107.35k
...valuing your unique contributions. The Technical IT Operations Professional serves as an onsite... ..., local and remote offices, executives, lab manufacturing, and R&D environments. This... ...with professionalism and discretion. 2+ years demonstrated experience coordinating...ServicenowTemporary workWork at officeLocal areaRemote work$33 - $36 per hour
EOS IT Solutions is looking for a Network Field Technician - Tier 2 in Austin, Texas. You will be responsible for deploying and supporting network hardware globally, requiring hands-on technical skills and the ability to travel internationally. The ideal candidate will...Hourly pay$78.86k - $88.73k
...simulation, and more. With over 2,400 employees dedicated... ..., mobile devices, and IT services in a fast-paced... ...Provide tier 2/3 helpdesk support and... ...backup; perform general help desk tasks. Works closely with... ...environments. Familiarity with ServiceNow or similar ITSM platforms...ServicenowTemporary workLocal areaRemote workFlexible hours- Job Summary The IT Field Support Analyst provides on-... ...Support Analyst serves as a Tier II technical support... ...in the Diocese of Austin helps to extend the ministry of... ...requests using diocesan Help Desk and ticketing systems.... ...preferred. Experience Two (2) years of full‑time wage...Full timeWork at officeRemote workNight shiftWeekend workAfternoon shift
- Position SummaryThe IT Manager is responsible for leading and managing the day-to-day... ...Serves as direct supervisor to the team of Help Desk Specialists and Systems Administrators... ...Library practices to the IT team. Perform tier 2 and 3 escalation support and incident response...Work at office
- ...IT Support Specialist Location: Austin, TX, primarily on-site... ...nationwide, Furnished Finder helps renters find real homes in real... ...professional IT support, service desk, or junior sysadmin experience... ...ITSM/ticketing tools (Jira, ServiceNow, Zendesk, etc.). Strong written...ServicenowFull timeFor contractorsWork at officeRemote workWork from homeRelocationFlexible hours
- ...managing system imaging, and tracking assets within a corporate environment. The ideal candidate has an Associate degree in IT and a minimum of 2 years experience in IT support. Strong knowledge of Windows and Mac operating systems is required, along with excellent troubleshooting...
$50 - $55 per hour
...Location: Austin, TX (Hybrid: 3 days onsite, 2 days remote) Why Join Us? Be part of a... ...Work with cross-functional teams, including IT, legal, and Medicaid/CHIP services About the... ...insights directly into each article, started with the help of AI. #J-18808-Ljbffr The AES GroupContract workRemote workMonday to Friday- ...IT Manager A growing healthcare organization is seeking a full-time IT Manager to oversee... ...role is responsible for managing the IT help desk, maintaining systems and documentation, supporting... ...organizational policies Qualifications 2+ years of IT support, systems...Full time
$84.9k - $154.5k
...The Service Desk Lead provides supervisory and operational leadership... ...~ Bachelor's degree in IT, Business Administration, or related... ...service desk operations ~ Minimum 2 years of supervisory or lead... ...Foundation certification ServiceNow platform expertise Federal IT...ServicenowContract workWork at officeShift work- ...Information Technology Associate – Help Desk Support Austin, TX Monday–... ...supporting business-critical IT operations across onsite and remote... ...or equivalent (required) 2+ years’ experience in a Help... ...administration Familiarity with ServiceNow or similar ticketing systems...ServicenowWork at officeLocal areaRemote workMonday to Friday
$165k - $185k
...Unpredictable World Striveworks helps organizations harness the power... ...environments. The Role As the IT Manager at Striveworks, you will... ...company isn’t just about help desk tickets—it’s about building high... ...infrastructure, with at least 2+ years in a formal or informal...Work at office- ...re looking for a polished, service-minded IT Systems Engineer to work remotely but be available... .... Triage and resolve IT tickets via help desk systems, Slack, Zoom, and email—... ...support activities comply with HIPAA, SOC 2, HITRUST, and internal security standards...Long term contractContract workWork at officeLocal areaRemote work
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