Alarm Service Technician

Company Description Federal Protection, Inc. is a trusted provider of security solutions, committed to ensuring safety and security for its clients. With decades of industry experience, the company delivers reliable and cutting‑edge security systems tailored to meet the unique needs of businesses and individuals. Known for exceptional service and technical expertise, Federal Protection, Inc. is a leader in its field. The team takes pride in its dedication to customer satisfaction and operational excellence. Role Description This is a full‑time, on‑site role for an Alarm Service Technician located in Kansas City, MO. The Alarm Service Technician will be responsible for installing, maintaining, and repairing alarm systems, identifying and troubleshooting technical issues, and providing excellent field service to clients. The role also involves interacting with customers to address concerns, educating them on system usage, and ensuring their satisfaction with services provided. Qualifications Proficiency in Maintenance & Repair tasks to ensure functionality and longevity of alarm systems Strong Troubleshooting and problem‑solving skills to identify and resolve technical issues efficiently Experience in Field Service operations, with the ability to work effectively on‑site Excellent Customer Service skills to build trusted client relationships and address concerns Additional training or certifications in security systems is an advantage Valid driver's license and reliable transportation to perform job responsibilities Ability to work independently and manage time effectively High school diploma or equivalent; technical training in electronics or related fields preferred #J-18808-Ljbffr Federal Protection, Inc.