CMA - Medical/Oncology Clinic Duke Regional - Durham, NC

CMA - Medical/Oncology Clinic Duke Regional - Durham, NC

Work Arrangement: Regular Location: Durham, NC, US, 27710 Personnel Area: DUKE REGIONAL HOSPITAL

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The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Clinical responsibilities include taking medical histories and recording vital signs, explaining treatment procedures to patients, and preparing patients for examinations and procedures. Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory tests in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record.

Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed.

Administrative responsibilities include greeting patients, answering telephones, scheduling appointments, checking out patients, arranging for hospital admissions and laboratory services, updating and filing patient medical records, filling out insurance forms, handling billing, correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative duties as directed.

Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming. Working knowledge of sterile techniques and special procedures that are applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information Ability to establish and maintain effective working relationships with patients and clinic staff Typing skills Medical terminology

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.