Plumbing Manager

Position: Plumbing Manager Location: Worthington, OH (Columbus Service Area) Join Our Winning Team as a Plumbing Manager – Lead, Grow, and Excel! Are you ready to take charge and lead a high‑performing plumbing team? One of the largest and fastest‑growing HVAC and plumbing companies in the Midwest is looking for a dynamic plumbing manager to drive excellence, build a winning team, and deliver exceptional customer service. We’re looking for someone who thrives in a leadership role, fosters a team culture, and strives for success at every turn. Why Us? We’re growing quickly because we only hire the best – and that’s YOU! People don’t just come to us for a job, they stay for a fulfilling career with endless growth and advancement opportunities. Join a company where you’ll feel valued, supported, and empowered to succeed! Role Summary As a plumbing manager, you’ll be the heartbeat of our plumbing operations, providing leadership, support, and training to ensure every job is done right. You’ll develop your team, ensure top‑tier customer satisfaction, and uphold our core values. Above all, you’ll promote a safe, ethical, and compliant work environment. Benefits Competitive Compensation : $90,000 - $115,000, plus a lucrative bonus plan FREE Employee/Dependent Telehealth, no copay Company‑matched Health Savings Account and 401k Retirement Account FREE Long‑Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health) Voluntary Short‑Term Disability Insurance, Accident Insurance and Critical Illness Insurance Paid Company Holidays Paid Community Service Day Company Paid Personal Time Off Company Paid Other Time Off (Bereavement & Jury Duty) Main Responsibilities Team Leadership : Build a strong, motivated team by recruiting, training, and inspiring staff members. Foster a positive team culture through daily huddles, meetings, and 1:1s. Customer Satisfaction : Champion unparalleled customer service. Lead by example to ensure all customer issues are resolved promptly and effectively. Operational Excellence : Oversee efficient planning of materials, labor forecasting, and resource allocation to exceed customer expectations while maintaining financial performance. Cross‑Department Collaboration : Liaise with support teams, sales, field teams, and procurement to ensure best practices and smooth operations. Inventory Control : Maintain accurate inventory of fleet, parts, and materials, ensuring zero discrepancies and efficient resource use. External Relations : Collaborate with vendors, community leaders, and third‑party partners to strengthen relationships and ensure business success. Business Growth : Drive company growth by meeting financial goals, analyzing cost data, and implementing new strategies to align with overall business objectives. Safety & Compliance : Promote a safe, accident‑free work environment and adhere to all company policies and legal regulations. Coaching & Development : Recognize and reward your team’s hard work through regular coaching and performance evaluations, ensuring growth and engagement. Strategic Planning : Lead the charge on manpower planning, resource allocation, and ensuring alignment with business and production goals. Continuous Improvement : Monitor team performance, track key metrics, and take action to achieve revenue and profit margin targets. Conduct ride‑alongs and 1:1 training sessions to support team development. Facility Maintenance : Ensure the proper maintenance and appearance of the building and grounds to reflect our brand’s professionalism and commitment to excellence. Performance Goals Achieve Financial Targets : Meet or exceed budgeted goals annually. Team Engagement : Maintain high levels of retention and employee satisfaction. Team Growth : Grow the team through our Nexstar process and encourage continuous development. Customer Satisfaction : Strive for the highest possible 5‑star review ratings and deliver exceptional service to every client. Qualifications 5‑8 years of plumbing experience, with at least 2 years in a management role Journeyman Licensed Plumber (or willing to obtain) Strong leadership skills and a passion for team development Proven ability to drive results, manage budgets, and exceed customer expectations Excellent communication, organizational, and problem‑solving skills A commitment to safety, compliance, and delivering excellence We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. Employee(s) will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. #J-18808-Ljbffr Gilder Search Group