Communications Assistant

Communications Assistant

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

We are seeking a motivated and customer-focused Communications Assistant to support customer outreach, promotional activities, and sales initiatives. This role is ideal for individuals who enjoy communicating with people, presenting products and services, building relationships, and identifying opportunities to support business growth.

Responsibilities

• Communicate with prospective and existing customers through in-person and promotional activities.
• Present products and services clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Support lead generation and customer acquisition initiatives.
• Build positive relationships with customers and community members.
• Follow up with prospective customers to support sales opportunities.
• Assist with promotional materials and customer engagement activities.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with team members to achieve communication, engagement, and sales goals.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Confident, outgoing, and professional personality.
• Customer-focused and goal-oriented.
• Strong interpersonal and relationship-building abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, communications, customer service, retail, promotions, or events is a plus but not required.

Additional Information

• Full-time employment
• Opportunities for professional growth and career advancement
• Ongoing training and skill development
• Supportive and collaborative team environment
• Opportunities to develop communication, customer relations, and problem-solving skills
• Performance-based growth opportunities
• Valuable experience within a growing branding organization