Kennel Technician

Kennel Technician Natick, MA

Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets' primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet's life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence. The ideal candidate:

• dog handling experience REQUIRED
• works well independently as well as on a team
• has strong communication & leadership skills
• is hard-working and reliable
• is physically able to perform all duties associated with this position

Duties of a Kennel Technician include, but are not limited to:

• Communicating with owners, management, and other staff about the needs of animals in care of the hospital.
• Work collaboratively with the Wignall Team to ensure a safe and comfortable stay for all pets.
• Provide boarding dogs and cats with clean bedding, fresh water and food.
• Clean soiled cages, pet accidents, and outside eliminations in a timely manner and in accordance with hospital/kennel protocols.
• Maintain a clean, safe and sanitary environment at all times in all kennel areas.
• Laundry and housekeeping duties as assigned.
• Checking dogs/cats in and out of boarding and daycare following the kennel process.
• Using EzyVet & Smartflow software to read pet files, record appetites, enter bathroom notes, enter charges, etc.
• Monitor and report signs of illness, injury, or behavior concerns to the appropriate person.
• Follow feeding and care guidelines set forth by owners and management/veterinary staff.
• Oversee playgroups for safety and manage the behavior of dogs in play groups or one on one play using training and tools provided.
• Report any equipment malfunction and safety concerns to Pet Resort or Practice Manager.
• Follow all protocols set forth in the Kennel Ops Manual which includes how to handle animals that are sick, injured, post-surgical, and/or aggressive.
• All other duties as assigned.

Job Overview: Kennel Technicians provide care and comfort to dogs and cats in our boarding and daycare facilities. They work directly with the animals providing meals, play time, and specialized care. Experience handling dogs and cats is required. Working Conditions: The work environment is within clinical practice. Kennel Technicians must be prepared to work in a fast-paced environment that can be physically and emotionally demanding. They must be able to handle clients' interactions and be prepared to perform housekeeping duties as described above. Candidates need to be interested in animals and committed to their care and well-being. They must be able to work on their feet for long periods of time and are aware that they can be exposed to bites and scratches, and that the kennel can become a loud environment. There is a possibility of allergies and exposure to zoonotic diseases and staff members are encouraged to wear protective gear according to situations that may arise.

• Service delivering exceptional service
• Empathy leading with care
• Accountability achieve meaningful outcomes
• Joy be a source of light
• Exploration learn to fuel growth
• Team connect for success

Thrive offers a suite of benefits to support team members' emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

• Competitive pay
• 401(k) with employer match
• Mental health resources, including easy access to therapy through Lyra Health
• Paid parental leave
• Purr-ental leave for when you adopt a pet
• Subsidized backup childcare and elder care
• Expert advice, support and network discounts for fertility and family planning
• FREE CE courses
• Pet perks and veterinary service discounts
• Student loan support tools and assistance

Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain Benefits may be subject to waiting periods or length of service requirements. Compensation negotiable based on credentials and experience starting at a range between $20-22/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.