AV Technician

AV Technician
Supports AV/VTC setup, troubleshooting, live streaming, and user training for enterprise meeting and event technologies.

Job #136580

Manufacturing

Washington, DC

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Talascend is currently seeking an AV Technician for a contract opportunity with our client in Washington, District Of Columbia .


Overview


The AV Technician supports front-end AV and video teleconferencing (VTC) operations for the SEC ISS contract, ensuring the reliable functioning of meeting and event technologies across various SEC spaces. This role involves maintaining conference rooms, auditoriums, and multipurpose rooms, as well as supporting collaboration platforms, live events, and documentation efforts.


Responsibilities

• Proactively inspect, configure, and maintain AV/VTC equipment in meeting rooms, auditoriums, and multipurpose rooms.
• Manage deployment, setup, and relocation of AV/VTC components to support operational and event requirements.
• Troubleshoot hardware and software issues related to AV/VTC systems and restore services quickly.
• Perform routine readiness checks to ensure all room systems remain fully operational.
• Provide support for collaboration tools such as Webex and Microsoft Teams, assisting users with questions and issues.
• Support live events, including town halls and commission meetings, ensuring smooth video/audio production and streaming operations.
• Assist with post-production editing and deliver recorded media.
• Conduct user training and develop manuals, workbooks, and reference materials for AV/VTC operations.
• Identify recurring issues and suggest process improvements to enhance service quality.

Qualifications

• Bachelor's degree in a relevant field such as Information Technology, Computer Science, or Engineering.
• Minimum of 5 years of experience supporting front-end AV/VTC in enterprise or government environments.
• Hands-on experience managing, deploying, and troubleshooting AV/VTC equipment.
• Skills in operating AV/VTC systems, including live broadcasts and video editing.
• Ability to operate and troubleshoot AV systems in various spaces and support collaboration tools such as Webex and Microsoft Teams.
• Experience supporting live broadcasts, streaming, and post-production editing.
• Strong end-user training, documentation, and issue triage skills.
• Ability to obtain and maintain SEC Public Trust clearance.
• U.S. citizenship is required.

Preferred Qualifications

• Experience supporting federal agency executive events, hearings, or public-facing broadcasts.
• AVIXA CTS certification (CTS-I or CTS-D preferred).
• Experience coordinating live captioning and sign-language interpretation support.
• Familiarity with ITSM/ticketing workflows (e.g., ServiceNow) and SLA-driven support environments.
• Experience with AV refresh, upgrade, and modernization projects in secure environments.
• AVIXA CTS, CTS-I/CTS-D certifications.
• Dante Level 1 or Level 2 certification for Dante-based audio transport environments.

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.


Background Check and Drug Screen may be required.