Key Hourly Manager

Job Description

Job Description

Benefits:

• Employee discounts
• Health insurance
• Training & development

About the Role

We are looking for a friendly, reliable, and passionate Key Hourly Manager to join our energetic and passionate team. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and is excited about delivering excellent coffee, breakfast, pastries and customer service. This is a full time position and requires open availability.

Responsibilities

• Oversee all barista training and maintain consistency in daily operations
• Run shifts alongside salary management properly and efficiently
• Management of cash drawers and deposits
• Prepare and serve coffee, espresso drinks, teas, specialty beverages, breakfast dishes and pastries
• Provide exceptional customer service and create a welcoming environment
• Take customer orders accurately and handle payments using POS systems
• Maintain cleanliness of the café, including counters, equipment, and dining areas
• Restock supplies and assist with inventory as needed
• Collaborate with team members to ensure timely service during peak hours
• Follow food safety and sanitation guidelines
• Assist with catering or special event preparations as needed
• Work efficiently during busy periods while maintaining quality standards

Qualifications

• Previous barista and food industry roles with customer service experience preferred (but not required)
• Strong communication and teamwork skills
• Positive attitude and strong work ethic
• Strong attention to detail and commitment to quality service
• Ability to multitask and work in a very fast-paced high demand environment
• Availability to work flexible shifts, including weekends and holidays

What We Offer

• Competitive hourly pay + tips