Retail Experience Manager - Gurnee, IL

As the Retail Experience Manager, you’ll assume the day‑to‑day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You’ll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro‑market (local surrounding stores). In addition, you’ll be responsible for driving employee development and performance management. What you’ll do Enable and empower employees to drive world‑class customer experiences Drive employee experience strategy across the micro‑market to drive seamless customer experiences Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results Lead efforts to maximize results or provide course correction as needed Help drive sales and operational success within an assigned home location or across the micro‑market as needed Qualifications 2 years of experience as a supervisor or manager in business, military or related fields 2 years of sales or customer service experience 1 year of experience managing and reviewing operational expenses and revenue Preferred qualifications Consumer electronics industry experience What’s in it for you We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well‑being and provide support as you need it, especially at key moments in your life. Our benefits include: Competitive pay Great employee discount Financial savings and retirement resources Support for your physical and mental well‑being Various leaves of absence (LOA) and paid time off (PTO) based on eligibility, location, employment status, and regulations Incentive pay plans for achieving financial and strategic results (subject to eligibility) For more information about benefits, LOA and paid time off, please refer to our Benefits Guide. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. #J-18808-Ljbffr Best Buy