Garage Valet Attendant
VPNE
The Garage Valet Attendant is a customer service position involving parking and retrieving vehicles for customers. The primary responsibility of a garage valet is to provide a positive and efficient parking experience for customers and to make a fantastic impression through every interaction by engaging with our guests and customers in a positive and friendly manner, giving them the best experience possible while providing safe and efficient service.
Responsibilities
- Keep the safety of self and others in mind at all times.
- You will park customers' vehicles in designated parking spots, ensuring they are parked safely and securely, minimizing the potential for accidents.
- Keep track of keys and vehicles throughout the garage.
- Provide exceptional guest experience.
- Maintain organization at operation.
- Be enthusiastic about the job, creating a positive environment for the customers and teammates to enjoy
- Use professional communication and VPNE-approved language choices.
- Help facilitate transition at the end of the shift.
- Provide information about the garage, such as the hours of operation, rates, or any special promotions upon request.
- Always maintain a neatly groomed appearance.
- Cleaning duties as assigned
- Adhere to the VPNE attendance policy.
- You will adhere to all safety protocols and procedures, including wearing appropriate safety gear and promptly reporting any hazards or incidents.
- Ability to fill out damage or accident supports
Language Skills: Proficient in English, both verbally and written
Requirements:
- Must be at least 18 years old
- Able to smile during customer interactions
- Possess an upbeat personality, a willingness to go the extra mile, and a strong work ethic
- Maintain uniform standards when on job premises
- Ability to read, write and verbally communicate in English
- Ability to move quickly.
- Ability to organize cars efficiently
- Ability to stand for long periods
- Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle
- Ability to lift a minimum of 50 lbs
- Possess a valid Driver's License
- Be able to pass a criminal background check and RMV check
- Ability to create relationships with customers
- Be organized
- Clean driving record deemed insurable by VPNE's current insurance provider
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