Senior Manager: Microsoft AI Contact Center Architect
EY
EY is seeking a Senior Manager – Contact Center Solution Architect and GTM Leader to join the Microsoft AI Business Solutions Team in the US. Lead architecture for Dynamics 365 Contact Center and Customer Service, shaping design standards, and advising on governance and staffing. This role combines strategic leadership with hands-on solution delivery. You will mentor delivery teams, lead executive engagements, and contribute to commercial shaping, pre-sales, and client value articulation across #J-18808-Ljbffr EY
Vacancy posted 2 days ago
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