Senior Manager, Client Retention (Print Practice Group)

Senior Manager, Client Retention (Print Practice Group)

Santa Ana, CA

At Profit Recovery Partners (PRP), we believe that collaboration and innovation thrive when we're together. This position is fully onsite at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members.

You are a strategic thinker and expert in your field who thrives in a fast-paced consulting environment. You enjoy diving deep into complex problems, developing innovative solutions, and driving value for clients. Your knowledge spans vendor negotiations, industry best practices, and process optimization, and you're passionate about using your expertise to impact Fortune 1000 clients.

A seasoned expert in supply chain logistics, printing and packaging solutions, and materials management with a focus on optimizing efficiency, cost-effectiveness, and sustainability. Core areas of specialization include:

• Packaging Overseeing the negotiations and optimization of packaging materials and solutions to meet regulatory standards, reduce environmental impact, and enhance product protection during shipping. This includes a variety of materials including, corrugate, films, plastics, adhesives and foams.
• Pallets Managing the lifecycle of pallet systems, including sourcing and optimization of pallet supply to streamline distribution and reduce operational costs. Ability to recommend optimal pallet solutions and understand the use case for different materials in various scenarios.
• Printing Leading printing operations, including sourcing of commercial and industrial printing services and ensuring the production of high-quality printed materials for marketing, labeling, and packaging.
• Building Materials Experience in processes for optimizing the use of lumber or steel products for specific client needs. A firm understanding of how indexes and market environment drive costs and the best practices for mitigating change.

This SME combines deep knowledge of material management and print and packaging strategies to deliver cost-effective, sustainable, and scalable solutions across various industries.

As the subject matter expert, your role will be focused on creating additional value to existing accounts/clients/projects.

As it relates to creating additional value, some of your responsibilities will include, but are not limited to:

• Analyzing client infrastructure, vendor contracts, and pricing structures to identify cost-saving opportunities
• Collaborate cross-functionally to develop solutions tailored to client needs
• Leading complex negotiations with vendors to secure favorable terms on behalf of clients
• Deliver actionable insights and present findings to client stakeholders
• Proactively identify client challenges and recommend strategic and operational solutions that exceed expectations
• Stay informed of industry trends and emerging technologies within your domain
• Create and refine deliverables such as data analyses, reports, and client presentations as it relates to creating additional value
• Serve as an internal resource for functional expertise and thought leadership
• Work independently on projects or as a contributor on larger engagements
• Take ownership of projects from ideation through execution, often in situations with limited direction or defined processes
• Focus on proactively driving progress, setting clear objectives, and ensuring timely delivery of results
• Facilitate and lead internal meetings with confidence, aligning stakeholders across functions, navigating ambiguity, and championing initiatives that push projects forward without waiting for instruction

Bachelor's degree required. Minimum 7-15 years of experience in consulting, vendor management, or business analysis. Deep functional expertise in one or more spend categories (e.g., IT, telecom, facilities). Strong analytical skills and proficiency in Excel; ability to synthesize large data sets. Proven experience developing solutions in complex client environments. Exceptional communication and client-facing presentation skills. Project management experience and familiarity with tools to manage deliverables such as SmartSheet and Project Management CRM strategies.

Profit Recovery Partners is a management consulting firm specializing in enterprise cost optimization and spend reduction. We partner with FORTUNE 1000 corporations, leading law firms, private equity firms, and private enterprises across North America to design, implement, and sustain transformative cost-reduction strategies. Leveraging deep category expertise, proprietary analytics, and supplier-negotiation intelligence, PRP delivers measurable financial impact and operational efficiency. Our client engagements have generated more than $11 billion in verified savings, reinforcing PRP's reputation as a trusted advisor to executives seeking lasting performance improvement and sustainable cost reduction results.

At PRP, we offer more than just a job we provide a dynamic, supportive environment where you can thrive personally and professionally. Here's what you can expect when you join our team:

• Full medical, dental, and vision coverage
• Optional pet insurance
• Access to a gym membership discount (offered through our healthcare provider and available for select fitness centers)
• $200/month waived medical benefit for employees who opt out of our health plans
• Cell phone stipend for applicable roles
• 401(k) plan with company match
• Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave
• Over 28 years of consistent growth and success
• Annual summer retreat, holiday parties, happy hours, and themed celebrations throughout the year
• A collaborative, high-performing team with frequent recognition and opportunities for internal promotion
• Fast-paced, team-driven, and fueled by a shared commitment to excellence
• Employee-led committees that support causes and initiatives that matter to us all: Corporate Social Responsibility, Youth Rising Group, Women's Empowerment Group, Wellness Committee

These groups offer meaningful opportunities to give back, connect with colleagues, and help shape a more inclusive and supportive workplace.

The salary range for this position is: $135,000-$170,000. Actual compensation within the range will be dependent upon the individual's skills, experience, education, qualifications, and applicable employment laws.

Equal Opportunity Employer