Automotive Receptionist

Job Description

BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 13 innovative Dealership Locations representing Lexus, Honda, Toyota, Cadillac, INEOS Grenadier, Genesis and Hyundai Brands.

BRAM Auto Group has built a strong company reputation as a workplace that values innovation, upholds superior service, and rewards hard work and success. We offer a competitive total compensation package that includes: Medical, Dental, Vision, Life, 401K, Paid Vacation & Holidays, and more!

The Receptionist is responsible for handling the flow of people through business and providing general office support with a variety of clerical activities and related tasks for both the Sales & Service Departments.

Job Duties and Responsibilities:

• Responsible for welcoming customers with a warm and sincere greeting
• Ensures excellent service standards and maintains high customer satisfaction
• Answers phone call in a professional and courteous manner
• Transfers phone calls or take written messages when needed personnel not available
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc)
• Assists in the ordering, receiving, stocking and distribution of office supplies
• Assists with other related clerical duties such as photocopying, faxing, and filing for both sales and service departments
• Shares cashier responsibilities and processes as required for both sales and service departments
• Follows company safety procedures and policies

Job Qualifications:

• Excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groups
• Previous Front Desk experience
• Excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and management
• Excellent organizational skills and attention to detail
• Able to establish rapport and build relationships with customers
• Demonstrate sufficient computer literacy
• Possess a positive attitude and commitment to adhere to and administer company policies, procedures and standards

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Onsite Gym

Schedule:

• 8 hour shift

Language:

• Spanish (Preferred)

Work Location: In person