Solar Service Technician III: $25-33/hr + $1,000 Bonus | New Orleans

Job Description

Job Description

$25-33/hr, a $1,000 bonus after 90 days, a 3% 401(k) match and 50% of your health premium paid. Fix and service solar, battery and EV charging systems, and help train the next generation of our service team.

Solar Alternatives is an award-winning solar, storage and EV charging company with an 18-year reputation. We have 1,000+ clients, an A+ BBB rating and a LifeCity Employee Wellness Award. You'll diagnose and repair real systems, not do repetitive installs: PV, Tesla Powerwall, FranklinWH, LG Chem, fuel cells and more.

Why techs choose SA

• Different work: troubleshooting and warranty service on modern solar and storage, with a new puzzle every day
• Room to grow: Tech III → lead and trainer. You'll coach newer techs, and we promote from within.
• Training and certifications: OSHA, NABCEP, Tesla, FranklinWH, LG Chem and fuel cells
• Daytime schedule: Mon-Fri, typical 40-50 hrs; overtime paid at 1.5x. Occasional Saturdays and an on-call rotation.
• Quick hiring: apply in 2 minutes from your phone, with no cover letter. We reply within 48 hours.

Pay and benefits

• $25-33/hr based on experience, plus sales bonus opportunities
• $1,000 bonus after 90 days
• Medical, dental and vision, with SA paying 50% of the employee premium
• 401(k) with a 3% company match
• 2 weeks of earned PTO to start, plus 7 paid holidays

What you'll do

• Troubleshoot and resolve warranty and service issues on modules, inverters, batteries, monitoring and balance-of-system components
• Run your daily service schedule on time, with safety, quality and customer satisfaction first
• Coach Field Service Technicians and help onboard new hires
• Meet or beat service KPIs: turnaround time, customer experience rating and dispatches completed
• Complete punch-list follow-ups so installs are right and customers are happy
• Follow OSHA and company safety procedures
• Help keep your vehicle stocked and clean and the warehouse organized
• Do general field labor as needed: carrying panels and ladders, panel cleaning, site cleanup
• Take part in the on-call rotation

Requirements

What you bring

• 5+ years of related experience preferred: solar/PV, electrical, roofing, HVAC, construction or building sciences
• Strong troubleshooting skills and attention to detail
• Professional appearance and good customer manners
• Clean driving record, valid license and ability to drive small and large service vehicles
• Drug-free
• OSHA 10 at hire, or within 3 months of employment
• Your own hand tools and basic power tools
• Nice to have: electrical, roofing, service or engineering training; NABCEP or electrical certification; OSHA 10/30; field service software

Physical demands

Work unsupervised and lift up to 50 lbs occasionally. Stand, walk, sit and use hands regularly. Ground work, ladder work, lift work and occasional roof work at customer sites. Travel as required.

Our crews have completed 1,000+ Tesla projects and 800+ batteries in this region, and customers notice: "polite, kept me updated, fixed it in 30 minutes." We celebrate wins and recognize people publicly, and many of our team members are celebrating their 1-3 year anniversaries.

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Benefits

Pay and benefits

• $25-33/hr based on experience, plus sales bonus opportunities
• $1,000 bonus after 90 days
• Medical, dental and vision, with SA paying 50% of the employee premium
• 401(k) with a 3% company match
• 2 weeks of earned PTO to start, plus 7 paid holidays