ServiceNow Upgrade Management Engineer

Location: Mason Neck, VA Salary: Depends on Experience Description: Our client is currently seeking a ServiceNow Developer TS-SCI CLEARANCE REQUIRED CANDIDATE MUST BE ABLE TO GO ONSITE 5 DAYS/WEEK IN LORTON

Modules needed: Currently in ITSM module needs to move to other modules: ITAM ITOM, ITSM backend customer catalogue development.

ROLE: Senior ServiceNow Developer
DEPARTMENT: Technical Services
REPORTS TO: Deputy Director, Technical Services

PURPOSE: To architect, develop, implement, integrate, manage, and administer ServiceNow solutions for large enterprise customers in the role of a Senior Developer.

DUTIES/RESPONSIBILITIES:

• Implement core configuration user stories with minimal guidance. User stories could cover service catalog, catalog items/record producers, knowledge bases/knowledge articles, notifications, assignment rules using advanced work assignment, and Service Level Agreement (SLA) configurations and workflows.
• Implement integrations utilizing Integration Hub and relevant Spokes.
• Implement reports and dashboards.
• Execute unit testing to ensure that implemented user stories meet acceptance criteria.
• Conduct peer reviews of other developer's user stories.
• Provide technical documentation as required.
• Develop, manage, and configure ServiceNow applications, modules, enhancements, product development, and some system administration tasks.
• Provide coaching and guidance to junior developers on best practice approaches to implement required functionality involving technical leads as required.
• Other duties as necessary for meeting performance expectations and/or assigned to Employee from time to time by OpenKyber.

REQUIRED QUALIFICATIONS:

• 5+ years of experience with software design and development
• 3+ years of experience with ServiceNow development, including core platform.
• Multiple implementations of ServiceNow modules within the last 2 years.
• Experience in working with Web technologies, including JavaScript, Ajax, HTML, AngularJS and CSS.
• Experience with Agile and Scrum methodologies and participating in the software development life cycle (SDLC)
• Ideal candidate would possess CSA, CAD, and a minimum of 2 Certified Implementation Specialist (CIS) certifications and 5 micro-certifications (or would acquire these certifications within 6 months of hire)

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