Unit Secretary - Physical Therapy

Unit Secretary

Your job is more than a job. As a Unit Secretary, you're the heart of patient care as you organize and manage supportive clerical services and communication for your unit. Playing a vital role in ensuring the unit's smooth operations and exceptional care, in this dynamic position, you coordinate administrative tasks and create a welcoming environment for patients, families, and healthcare professionals.

Maintaining an efficient, cost effective and organized nursing station, you demonstrate the knowledge and skills necessary to provide assigned unit tasks and responsibilities for patients with acute care needs. You're the conductor, guiding the flow and rhythm of your unit and serving as a trusted resource for nurses and other members of the care team.

Your experiences, knowledge, skills, empathy, compassion, and your "little something extra" all add up to you. And we're excited to get to know you and find out what you'll bring to this unit support role.

Your Everyday

Facilitates and maintains a safe environment for patients and others:

• Performs the priority technical procedures required by the area/department/assignment safely, effectively, efficiently and legally.
• Transcribes orders, initiates, assembles and maintains charts.
• Performs receptionist and clerical duties.
• Answers call lights, responds professionally to questions, and finds appropriate assistance for patients as needed.

Collaborates with interdisciplinary team members to identify actions to ensure orderly operation of the unit and improve patient care.

• Demonstrates care and concern for customers by striving to meet their expectations.
• Follows HIPAA guidelines.
• Seeks supervision or assistance when unable to perform effectively or independently.
• Uses interpersonal communication strategies with individuals that are intended to achieve desirable, acceptable outcomes/responses and perceptions of satisfaction by those involved.
• Enters supply rooms on nursing units as needed to perform necessary job functions.
• Refrains from manipulating or removing any intravenous fluids that are stored in the area.

Contributes to continuity of patient care:

• Complies with established hospital, departmental and personnel policies.
• Maintains documentation consistent with established guidelines.

The Must-Haves

Minimum :

• Required: High School Diploma/GED or equivalent
• Preferred: Experience as a Receptionist, Secretary or Unit Clerk in a healthcare setting.

WORK SHIFT:

Days (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary.

Lakeview Hospital, the center of LCMC Health's extraordinary community of care on the Northshore, provides the only Level II trauma center in St. Tammany Parish. Along with our signature healthcare and wellness services, we continuously adopt the latest treatments, technologies, and medical innovations to better serve our patients. Learn more about Lakeview Hospital and our nationally recognized standards of excellence for heart, stroke, orthopedic, and women's care.

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems it's all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do.
• You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.