(NAVY GATEWAY INNS & SUITES) HOUSEKEEPING ATTENDANT (CHEATHAM/YORKTOWN)

Job Title (NAVY GATEWAY INNS & SUITES) HOUSEKEEPING ATTENDANT (CHEATHAM/YORKTOWN) – 260002A2 Job Summary Job Summary: Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and/or Navy Lodge property including but not limited to cleaning guest rooms, interior public spaces, storage areas, laundry rooms, exterior spaces, etc. These services include vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris, trash, transporting clean and dirty linen/towels, etc. Uses hand- and powered-cleaning equipment in connection with performing duties. Duties and Responsibilities Cleans guest rooms and other assigned areas. Operates cleaning equipment (e.g., vacuum cleaner, carpet cleaner, waxer, polisher). Empties wastebaskets; dusts, waxes and polishes room furniture. Cleans walls, partitions, air vents; disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces window treatments and cleans ceiling fixtures. Changes light bulbs and room partitions; uses ladders and scaffolds. Moves furniture to clean under and behind; uses step stool to clean windows and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas (tub, tile walls, commode, floors, vanity). Cleans kitchen area (stoves, ovens, microwave, refrigerator, cabinets and floor). Washes and disinfects dishes, utensils and cookware. Cleans iron and ironing board and replaces cover as necessary. Cleans and ensures proper functionality of luggage racks and ensures proper number of male/female hangers are available in closets. Ensures TVs are clean and programmed to proper channel and volume; alarm clocks are properly programmed with backup battery; in-room phones are clean, properly programmed and in working condition. Places proper number of amenities in room, including consumables and non-consumables. Removes and replaces bed linen; inspects mattresses and pull-out sofas. Moves/repositions beds upon guest checkout, weekly or at guest’s request. Greets and welcomes guests upon sight, always maintaining outstanding guest relations. Ensures privacy and security of guests is maintained at all times. Cleans vacuums and mops corridors, stairways, guest laundry, patios and balconies. Shampoos rugs, carpets and polishes rails of stairways regularly. Completes scheduled carpet cleaning using heavy industrial-type carpet cleaners and equipment. Performs deep cleaning as required by program standards, e.g., on a scheduled basis and upon check-out of guests in pet-friendly rooms and in rooms that had an ADA service animal, including but not limited to defrosting the refrigerator, cleaning windows inside and out, carpet cleaning, shampoo and/or spot treatment, cleaning walls, etc. Maintains cleanliness and order of storage rooms. Continually communicates the status of cleaned rooms and other spaces to supervisor through daily assignments or property management system in the housekeeping department. Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. Cleans and inspects exterior spaces such as parking lots and outside passageways. May be required to load and unload trucks/vans. Assists with receipt of supplies from vendors, assembly/separation, storage and delivery of merchandise by opening boxes/crates. May also be required to move heavy items by hand truck. Uses common hand tools (e.g., hammers, pliers, box cutters, crowbar, shears) for cutting bands. Responsible for pass keys and other keys as assigned. Returns all keys at the end of each shift. Reports any unusual circumstances to the supervisor (e.g., no luggage in a stay-over guest room, no service needed, room status, vacancies, extra guests, unauthorized pets). Reports any lost and found items to the housekeeping supervisor immediately, listing the room number or area where items were found. May be responsible for setup/breakdown and cleanup of the complimentary self-service breakfast bar. Assists with preparing, heating, displaying and replenishing breakfast items. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. Obtains proper food handling certifications as applicable. Completes all required safety and security training. Maintains a clean and safe environment. Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items. Follows NHG protocols during daily service activity. Performs laundry operations at the facility. May be required to possess a valid state driver's license to travel to other lodging facilities as required within the normal scope of duties. May be required to obtain NHG housekeeping certification within 6 months of employment, as well as other certification requirements. Performs other related duties as assigned. Qualifications No experience required. High school graduate or equivalent preferred. Physical Requirements Moderate physical effort; moving furniture and the use of hand- or lightweight powered cleaning equipment. #J-18808-Ljbffr Navy Exchange Service Command