Proper Care Specialist Part-Time (Proper Brands)
Vireo Health
Job Description
Job Description
At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between. At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.
Our Part-Time Budtender (Cannabis Patient Care Specialist) will work out of our Proper Cannabis location in House Springs, MO . This part-time opportunity will start at $15/hour, working approximately 20-29 hours a week with the schedule to include weekends and possible evening shifts during the week.
Responsibilities:
Delivers an exceptional patient experience including, but not limited to:
- Creating a positive, memorable experience for every Proper Cannabis customer;
- Ensuring the safety and satisfaction of every customer;
- Maintaining a thorough knowledge of all dispensary products and medicinal qualities;
- Inquiring about any potential issues the customer might be experiencing;
- Educating customers on a variety of available products that may achieve their desired outcome;
- Tailoring product recommendations to meet the customer’s needs in compliance with state law;
- Answering any questions the customers may have related to dispensary products;
- Eliciting feedback from returning customer to further customize recommendations;
- Serving as a brand ambassador;
- Backing up team members as necessary;
- Maintaining patient flow;
- Maintaining patient confidentiality
- Entering sales orders into the POS system;
- Maintaining an accurate cash count in assigned drawer;
- Processing customer payments and dispensing change;
- Updating sales and inventory records accurately;
- Attending team meetings;
- Collaborating with dispensary staff during times of peak business volume, as directed;
- Performing assigned dispensary side job or jobs;
- Maintaining the cleanliness of the dispensary, ensuring adherence to hygiene and sanitation guidelines;
- Maintaining professional, positive and effective working relationships.
- HS Diploma or GED
- 1+ years in retail and guest services;
- Passion for medical cannabis
- Ability to quickly adapt in a fast-paced, changing, and challenging environment;
- Excellent communication skills, both written and verbal;
- Customer service oriented and team centered with a positive attitude;
- Strong organizational skills and attention to detail;
- Ability to gain and maintain a thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids.
- Must be 21 years of age or older.
- Ability to obtain a Missouri Agent ID by start date, which may include submitting fingerprints and passing a criminal background check.
- Familiarity with Missouri cannabis laws and regulations;
- 1+ years of cannabis retail experience.
This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 30lbs. The work environment is an environmentally controlled retail store. This position may require travel up to 10% of the time.
Benefits Package:
- Retirement savings plan.
- Employee Assistance Program (EAP) for counseling and support.
- Employee discount program.
- Paid parental leave.
Disclaimer: The information provided in this job advertisement is intended to describe the general nature and level of work performed by employees in this role. It is not an exhaustive list of all responsibilities, duties, and qualifications required for the position. Management reserves the right to modify, add, or remove job duties as necessary. The organization is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, gender identity, national origin, disability status, age, sexual orientation, or any other characteristic protected by law.
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