Recreation Services Pool Supervisor

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

As a Recreation Services Pool Supervisor at Mandalay Bay, you’ll lead daily pool operations, ensuring a safe, clean, and high-quality guest experience. You’ll coach and support your team, resolve guest concerns, and maintain smooth operations while driving service excellence and team success.

THE STARTING RATE: $20.00 hourly

THE DAY-TO-DAY

• Supervise the daily operations of the pool, including monitoring and meeting safety standards, service delivery, cleanliness, ambiance, working with supporting departments, and meeting maintenance needs

• Responsible for the hiring, coaching, issuing discipline, training, and accountability of all employees in the operation, including supporting departments

• Respond to and assist with incidents/accidents, involve security for support, and complete applicable reporting; ensure departmental compliance regarding company, state/local, and Health District policies, inventory control, loss prevention, Risk Management, and security

• Ensure timely and professional resolution to guest and employee-related challenges and/or concerns

• Participate in ongoing training, communicate company policies and objectives, and support their implementation

• Ensure employee satisfaction through recognition, career development, and organizational teamwork to uphold positive morale

• Maintain efficient staffing and supply levels needed to provide superior service and maximize revenue opportunities

• Implement and maintain continuous improvement initiatives to drive efficiency and growth

THE IDEAL CANDIDATE

• Must be 21 years of age or older

• High School Diploma or GED required

• 2+ years of prior relevant experience required

• Prior relevant supervisory experience in pool operations preferred

THE PERKS & BENEFITS

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION

Are you ready to JOIN THE SHOW ? Apply today!