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Travel Agent - Amadeus Specialist

Exoticca

Exoticca Gds Specialist

Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.

We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.

Summary:

As a GDS Specialist at Exotica's Flight Operations team, you are responsible for helping our travel operations teams with daily tasks.

Be a part of a team where you will:

  • Handle and support Travel Operations tasks (Flights changes, Cancellations request, Refunds process).
  • Manage, escalate and follow-up of GDS issues and cases.
  • Dealing with negotiated rates and advanced refunds in GDS.
  • Working directly with our land suppliers for a pre & post-bookings requested.
  • Handle ARC PED procedures, including review, ownership of ticketing/reporting errors, and accurate close of the sales period.
  • Support customers in destination with emergency issues using different contact channels
  • Provide occasional administrative office support tasks, including assistance with office correspondence, cheque processing and day-to-day operational coordination when required.
Vacancy posted 1 day ago
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