Host/Hostess

Description:
UP on the Roof- Host/Hostess

Pay starting at $14 and up. (location/experience dependent, will be discussed during interview)

UP on The Roof is looking for potential hosts and seaters who are interested in establishing a career with an organization that believes in hospitality, integrity and success for both the members of our team and the company

Benefits:
PTO
Health Insurance
401k plus match
flexible schedule
Employee Dining Discount
Employee Assistance Program

Host/Hostess Responsibilities:
-Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude.
-Manage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating.
-Maintain a clean and organized front-of-house area, including the host/hostess station and waiting area.
-Communicate with servers and kitchen staff to ensure a smooth, coordinated and fair seating process to ensure servers are not overwhelmed or underseated.
-Escort guests to their assigned tables, present menus, and assist with seating arrangements. Accommodate special seating requests if possible.
-Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns.
-Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests.
-Assist in coordinating reservations and managing the wait list.
-Monitor and manage smooth and efficient table turnover.
-Maintain a professional and polished appearance, adhering to the restaurant's grooming and dress code standards.
-Uphold high standards of cleanliness and hygiene throughout the restaurant.

Host/Hostess Qualifications:
-Previous experience in a customer service role, preferably in a restaurant or hospitality setting.
-Exceptional interpersonal and communication skills to interact effectively with guests and team members.
-Strong organizational and multitasking abilities to handle high-volume situations efficiently.
-Ability to remain calm and composed under pressure, providing excellent service even during busy times.
-Knowledge of restaurant operations and familiarity with reservation systems is a plus.
-A positive and friendly demeanor.
-Flexibility to work evenings, weekends, and holidays as per the restaurant's schedule.

Requirements:
1. Must be able to lift, handle and carry beverage items, supplies, glass racks, smallwares and equipment weighing up to 50 pounds.
2. Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store food, beverage items, smallwares and service equipment.
3. Must be able to constantly stand and exert well-paced mobility for a period up to four hours in length.
4. Must be able to communicate effectively and listen attentively to supervisors, employees and guests

Additional Info:
We are an equal opportunity employer/ E-Verify employer
Background check required