Sr. Program Manager

IT Project Manager

Pay Range: $65/hour to $78/hour

Position Overview

We are seeking an experienced IT Project Manager to lead an automation initiative focused on employee provisioning and deprovisioning processes. This project will streamline how user accounts, system access, and permissions are created, modified, and removed throughout the employee lifecycle.

The ideal candidate is a well-rounded Project Manager with strong project management fundamentals, excellent communication skills, and a proven ability to drive cross-functional technology initiatives from planning through implementation.

While experience with identity and access management (IAM), IT automation, or employee onboarding/offboarding processes is beneficial, the primary focus is on strong project management experience rather than deep technical expertise.

Key Responsibilities

• Lead the planning, coordination, execution, and delivery of an IT automation initiative focused on provisioning and deprovisioning.
• Develop and maintain project plans, timelines, milestones, deliverables, and resource allocations.
• Coordinate cross-functional teams, including IT Infrastructure, Information Security, IAM, HR, and business stakeholders.
• Facilitate project meetings, track action items, and drive accountability across project teams.
• Proactively identify, manage, and escalate project risks, issues, dependencies, and roadblocks.
• Partner with technical teams to understand requirements, establish priorities, and ensure deliverables remain on track.
• Manage project scope, timelines, and stakeholder expectations while maintaining alignment with business objectives.
• Provide regular project status updates, communicating progress, risks, and key decisions to leadership.
• Support process improvements and change management efforts associated with new automated workflows.
• Coordinate testing, implementation, and project handoff activities to ensure successful delivery.

Required Qualifications

• 5+ years of experience managing IT or technology-focused projects.
• Strong foundational project management skills, including project planning, scheduling, risk management, scope management, and stakeholder communication.
• Demonstrated success managing cross-functional projects involving multiple stakeholders and competing priorities.
• Proven ability to independently drive projects forward, establish accountability, and proactively resolve obstacles.
• Strong organizational skills, attention to detail, and ability to manage multiple workstreams.
• Excellent written and verbal communication skills, including experience providing project updates to leadership.
• Experience managing the full project lifecycle, from initiation and requirements gathering through implementation and closeout.
• Familiarity with Agile, Waterfall, or hybrid project management methodologies.
• Experience with project management tools such as Microsoft Project, Smartsheet, Jira, or similar platforms.

Preferred Qualifications

• Experience managing IT automation or process improvement projects.
• Familiarity with identity and access management (IAM), user provisioning/deprovisioning, or access lifecycle processes.
• Exposure to platforms such as Active Directory, Microsoft Entra ID, Okta, or ServiceNow.
• Experience coordinating projects involving IT Security, Infrastructure, and HR systems.
• PMP certification or equivalent project management training.

Ideal Candidate Profile

The ideal candidate is a proactive, organized, and results-driven Project Manager who brings structure, accountability, and clear communication to complex technology initiatives.

This individual should be comfortable managing technical stakeholders without needing to be the technical subject matter expert. They should have the ability to establish realistic project plans, anticipate challenges, manage competing priorities, and drive projects through successful completion.

Success in this role will be driven by strong project management fundamentals, ownership, stakeholder management, and execution rather than hands-on technical expertise.