Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2005 and is a close-knit team of four built on a strong foundation in financial services. Before becoming a State Farm agent, I worked in the financial services industry, bringing a customer-focused and solutions-driven approach to the business.

I’m married with two children and value creating a balanced environment both at home and in the workplace.

For our team, we offer a 401(k), reimbursement for licensing costs, and a strong emphasis on work-life balance. Our schedule reflects that, with a 9:00 AM-4:30 PM workday, shorter hours on Fridays, and an overall ~35-hour workweek.

Our office culture is laid-back, relaxed, and independent. We’re looking for someone who is motivated, driven, and able to take ownership of their role—someone who thrives in a low-pressure environment while still producing strong results.

You May Be a Great Fit as a Multiline Representative at Steve Whitley - State Farm Agent if: 

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide , making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Knoxville, TN 37922

At Steve Whitley - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.