Servicer

Job Description

Job Description

About KPot

K-Pot offers both worlds of Korean BBQ and Asian Hot Pot.

What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue.

Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience.

Role Overview

Hosts are responsible for welcoming guests and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus, accepting phone calls, making sure that tables are cleared and set, following established guidelines, procedures, and policies as prescribed by company standards.

Cashiers operate a cash register, communicate with customers, and assist other restaurant staff as needed. Responsibilities in this career can include processing credit card payments, accepting cash payments, breaking change, and using a point of sale (POS) system for transactions. Restaurant cashier duties also involve greeting guests, helping resolve customer complaints, and maintaining knowledge of the menu and sales policies.

Responsibilities & Duties

• Greet customers in a welcome and friendly manner upon arrival and departure
• Seat guests at an appropriate table while engaging in casual conversation, taking into account special needs (children, high chairs, and party size).
• Menu knowledge should be extensive. Awareness and ability to describe all food, drink, and special menu items
• Excellent communication to work with team members and customers
• Teamwork is essential to a smooth operating work environment. Assisting servers in maintaining sections throughout the shift
• Should possess the ability to multi-task
• Ability to lift boxes occasionally up to 25 lbs. Standing on one’s feet in a fast-paced environment for a period of approximately 4 hours or longer
• Ensures that work areas are clean and equipment, tools, and supplies are properly stored

Qualifications

Minimum - No prior restaurant hosting experience is necessary

Preferred - 1+ years prior hosting restaurant experience