In-Home Delivery Operations Manager

Overview TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price. The Location Manager, Associate is responsible for managing daily responsibilities of In-Home Delivery Contract Carrier teams in support of the TopHAT corporate office to promote the achievement of set long-term goals for TopHAT Logistical Solutions, LLC. Key Responsibilities: Routing daily routes within Dispatch Track for each delivery team. Dispatching 5+ in home delivery teams through multiple stops Completing weekly billing + claims forms and submitting through NetSuite. P+L Budgeting responsibility. Daily and weekly collection of operational data and performance report assessments. Recruit and maintain a roster of high performing independent contract carrier delivery teams. Daily stand-up chats with teams before load out. Daily supervision of load out to ensure product quality assurance is being conducted. Local ride behind routes to ensure satisfaction of customers by carrier teams. Ensuring daily truck inspections + safety measures are met. Build relationships and establish effective communication with customers, clients and staff to ensure continued and expanding operating improvements. Other duties may be assigned. Your Wellness is our Focus: Medical, dental, and vision for employees and dependents Employee, Spousal, and Child Life Insurance Financial Wellbeing: Generous 401(k) matching retirement plans Pre-tax savings plans, HSA Flexibility and Time Off: Paid time off including vacation, holidays, and disability leave. Employment Type & Hours: Full-time position that will consist of 40 hours per week. Hours are 6:00am to 2:00pm, M-F Possible overtime during peak season TopHAT is an EO employer - Veterans/Disabled and other protected categories. Qualifications What You'll Need: High School Diploma/GED, or equivalent. 1-3 years' job-related experience and/or a combination of both education and experience are required. Effective problem-solving, oral, and written communication skills. Experience in Logistics/In-Home Delivery preferred. NetSuite/P&L/DOT regulations experience preferred. Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations. #J-18808-Ljbffr Atlas Van Lines